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Bekræftede anmeldelser
Placering9.6
Faciliteter9.6
Service9.7
Renlighed9.7
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Negative anmeldelser(8)
Gæstebruger
Smart Room 1- With View (Double Bed)
Overnattede i mar. 2025
Par
45 anmeldelse
9.0/10
Fantastisk
Slået op den 28. apr. 2025
We’d like to thank receptionist Huang for going above and beyond, he helped us a lot with ordering take out, pinning locations, answering all our queries in a timely manner, location is not near sight seeing spots but you can take didi which is not expensive, room is spacious, they gave us the one with the hot spring tub, cleanliness can be improved. Overall, good stay in chengdu
Oversæt
Svar fra overnatningssted: 【免費汗蒸】【應急早餐】非常感謝您給出4.5分的認可!您的評分是對我們的肯定,也讓我們深刻意識到距離滿分仍有進步空間。我們已將您提到的房間清潔度問題落實整改,後續會用更嚴格的標準打磨細節,無論是服務還是環境,都力求做到盡善盡美。期待下次相遇時,能以煥然一新的面貌,為您送上滿分的入住體驗!
Gæstebruger
Smart Room 1(2 Beds)
Overnattede i mar. 2025
Solorejsende
85 anmeldelse
10.0/10
Enestående
Slået op den 17. apr. 2025
Excellent hotel with exceptional staff. Well appointed room, comfortable and clean. In room were a hot water dispenser and mini fridge. Professional staff, friendly and kind, especially helpful were the women at check-in. Location was good, though a bit far from metro station.
Oversæt
Svar fra overnatningssted: 【免費汗蒸】【24小時管家服務】【免費停車】月牙最開心的事情就是看到你滿意,月牙家不僅僅是睡覺的地方更是給你最好體驗的地方,謝謝你對我們的認可,我們一定不會辜負你的信任,更加努力的工作,期待您的再次光臨!
Chloe Lim LiZh
Smart Room 1- With View (Double Bed)
Overnattede i mar. 2025
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 10. apr. 2025
Definitely amazed with the amenities provided in the room and the hospitality shown by the front desk. A little room of improvement will be improving the ventilation and air circulation. Strong smell of cigarette probably from other occupants of the property. Other than that keep up on the great services, definitely will re-book for a pleasant stay anytime I drop by in Chengdu.
Oversæt
Svar fra overnatningssted: Dear guests, thank you very much for your praise of the room facilities and the front desk service. Your recognition gives us great encouragement. We are very sorry for the smoke smell and poor ventilation in the room. The hotel has arranged staff to strengthen the maintenance and inspection of the ventilation system, and will carry out deodorisation more carefully after the guests check out to prevent such situations from happening again. Knowing that you are willing to choose us again, we are looking forward to meeting you next time. We will definitely live up to your expectations and give you a more perfect stay experience!
Vivien Tee
Smart Room 1(2 Beds)
Overnattede i apr. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 28. maj 2025
Friendly and helpful customer services
Oversæt
Svar fra overnatningssted: 感謝您對我們客户服務的肯定!能成為您旅途中“友好的夥伴、樂於助人的幫手”,是我們最自豪的“人設”呀~😊 無論是推薦本地人私藏的美食小店,還是幫忙解決行李寄存、行程規劃的小難題,我們始終相信:**用心服務不是流程,而是像朋友一樣真心換真心**~ 【温泉花園】【智能可控】您的每一次求助,都是我們“解鎖新技能”的動力!下次若有任何需要,提前微信/電話“召喚”我們,一定用最快的速度為您解決~💪 期待再次用温暖的服務,為您的旅程增添更多小確幸~✨ 隨時等你來“麻煩”我們呀!
Svar fra overnatningssted: 【免費汗蒸】【智能機器人】尊敬的客人,您好!看到您如此細緻且暖心的好評,我們整個團隊都備受鼓舞,滿心歡喜!從辦理入住到離店,能為您帶來全程無可挑剔的入住體驗,是我們最大的心願,很開心我們做到了!無論是熱情專業的服務、温馨整潔的房間,還是豐富美味的早餐、充滿巧思的親子設施,都因您的認可而更有意義!我們深知,每一次相遇都是緣分,每一份推薦都飽含信任,未來我們定會繼續保持高標準,不斷增添新亮點,期待在這方充滿愛與温度的空間裏,再次迎接您和家人的到來,為您創造更多難忘的回憶!
Svar fra overnatningssted: 【免費汗蒸】【智能機器人】救命!寶子這篇 “彩虹安利” 直接讓全店小夥伴集體尖叫!🥳從智能房間到雲端床墊,從 24h 管家到深夜秒回,連隱藏的檸檬茶站都被發現啦!把成都旅行的儀式感狠狠拿捏住~能承包寶子的旅程快樂太值了!已經搬好小板凳,揣着熊貓伴手禮和熱乎湯池,等寶子 N 刷成都時繼續貼貼!💖