hotel nikko chengdu yixin lake

My stay at this hotel was fantastic. The rooms were clean and cozy, and they provided everything I needed during my stay. The staff were kind, and the food at the restaurant on the first floor was amazing! My family came here for a short Thanksgiving break to rest and relax, and we were extremely satisfied with our experience. One of the highlights was the tea room on the 5th floor, a very quiet and relaxing space. There are just a few things I’d like to mention for improvement: - The small pool, which is meant to be a kids' pool, was too cold. My 19 mo daughter couldn’t enjoy it as much as we had hoped. - The sauna was off when I first checked, and I had to ask them to turn it on. Since it takes some time to heat up, I couldn't fully enjoy it during my stay. - While most of the staff spoke English, there were a few instances where I had to use a translator on my phone to communicate with. Anyways, we had a wonderful stay and would definitely return. Highly recommended for anyone looking for a relaxing getaway.

酒店很新，很大，超級漂亮，像花園一樣。服務態度特別好，很乾凈。感謝提前安排房間，升級了湖景房。感謝前台alex，房間太棒了。還有客房部echo，很細心，觀察到我愛喝的茶葉。每天房間打掃的非常乾淨整齊，衣服也都會疊得整整齊齊。房間很乾凈，隔音效果好、一點也不吵。早餐人不多，種類多，都很好吃。泳池超級漂亮，人還少，水温nice。酒店外面像花園一樣，下班走一走，絕了。入住體驗非常好，下次還會選擇～

太忙了，離店後追評： 展會期間淘到的寶藏酒店，知道日航的酒店水平，但是到店後仍然很驚喜，門口接待很熱情，大堂寬敞安靜，前台接待態度非常好，Jelly小姐姐雖然感冒，但是口罩都遮不住人美心善，房間佈置非常細緻，乾濕分離，配的浴缸顏值爆表，毛巾和洗漱品質都很贊，處處都體現的服務細節。早餐也不錯，中式日式都有。 雖然是新開酒店，也不在市區，但是周邊居民社區很多，2公里就有各種美食。地鐵站也不遠，步行過去環保又健康。 非常值得誇獎的仍然是服務，jelly小姐姐在我離店後，仍然有求必應，開發票和諮詢酒店訊息都是秒回，體驗很好，控住了，下次還得住。 設施：細緻體貼 衞生：乾淨 尊享管家服務:服務優質

這次入住成都怡心湖日航酒店，體驗超棒，必須好好誇一誇！抵達時，前台服務高效又熱情，快速幫我辦理好了入住。房間乾淨整潔，佈置温馨，床品舒適，窗外怡心湖景更是為這份愜意加分。 特別感謝Jelly經理，在我入住期間，他關注到我對當地美食感興趣，不僅給出了詳細的周邊美食推薦，還幫忙預約了熱門餐廳。在解決一些小需求時，他也積極響應，處理得迅速又貼心。酒店餐飲豐富，早餐種類多，品質高。這次入住十分滿意，期待下次還能入住，再次感謝Jelly經理！

入住這家酒店，體驗特別好！從踏入大堂開始，Amber的熱情接待就讓我感受到家的温暖。她耐心介紹酒店設施，笑容親切，讓人瞬間放鬆。 房間細節更是驚喜滿滿：柔軟舒適的床品、高品質的洗漱用品、精緻極簡的日式裝飾，每一處都體現出用心。服務也無微不至，無論何時有需求，工作人員都能迅速響應，態度親切，讓我感受到超出預期的關懷。 在這裏的時光非常開心，從清晨的陽光到夜晚的寧靜，每一刻都令人愜意。特別感謝Amber，她的熱情讓我的旅程更加美好，再次感謝這個特別棒的團隊，特別棒的旅程！

初來日航酒店，温暖不期而遇。入住前夜，管家Jelly打來歡迎電話，耐心傾聽我的需求，迅速給出解決方案，還貼心分享實用建議，細緻服務暖人心。辦理入住後，走進安靜又舒適的房間，齊全的設施映入眼簾，每處細節都盡顯品質。從貼心服務到優質客房，日航滿滿誠意，強烈推薦！以後會常來。