Louis Castle Sycamore Hotel

We went for a relaxing 2 nights during the CNY Festival 28th & 29th and there is supposed to be 3 restaurants, however when I tried to reserve a table at the English restaurant they advised it is not open due to the China Holiday. There was then the option of the Hot Pot Restaurant or Chinese and I booked the Chinese Restaurant and they also acknowledged this when we arrived. We wanted to have an afternoon coffee and enjoy the atmosphere of the nice interior of this hotel, we had to wait about 10 min or more for a staff member to arrive and then the only snack we could order with coffee was a small macaroon, which I hate. We then had to walk 20 minutes to a Starbucks. The hotel is situated on a very busy main road and about the only views you get from your room is the road and apartments across the street. The internet states that they have an Executive lounge and upon arrival they advised that they do not have such a thing (Verry misleading and disappointing) We booked a suite and it was nicely furnished and large, also very quiet from outside noises, but that could be because they had no guests??. We turned off the bedroom Air conditioning to stop the noice, however it was still noisy from the other room. The Toilet that was near the entrance of living room had a very bad smell and it did also go into the living room, luckily the toilet near the bedroom did not smell. We went for dinner and asked the staff where is the Chinese restaurant and they showed us the domes outside that is designed for HotPot, there was not much to choose from on the menue and it was also very average and I could not charge it to our room as they said it was seperate from the restaurant. Breakfast was very, very limited and what I would expect in maybe a 3.5 - 4 star hotel in China and certainly not even close to the level go Guangzhou 4 & 5 star hotels. You had to specifically ask for cold milk to put on the small selection of cereal that they offered, the only coffee is a little coffee machine that just makes black coffee and no plate for your coffee cup. During breakfast my wife who is Chinese was speaking to the only service staff there was in the breakfast room and she told us the Chinese restaurant was in another building further from the HotPot section. We cancelled our second night stay and went to see the in-laws the next day which was not part of my plan. Very Disappointing and just another case of build a beautiful hotel, don't maintain the outside of the building at all and don't offer the facilities and service to match what the hotel aesthetically portrays. I absolutely would not suggest staying at this hotel

前段時間入住路易城堡青銅酒店，體驗超棒！一到酒店，我就被它獨特的歐式城堡外觀吸引，彷彿置身於中世紀的歐洲，拍照特別出片。🌈走進大堂，就能看到一個很大的粉紅色貴賓犬，很可愛，酒店大堂內還有很多古董，讓酒店很有顯得很高大上！服務人員熱情周到，辦理入住迅速。房間乾淨整潔，設施齊全且品質很高，床品舒適，讓我一夜好眠。浴室的洗浴用品味道宜人，細節之處盡顯用心。酒店的餐飲也可圈可點。早餐種類豐富，中西式美食應有盡有，食材新鮮。此外，酒店的位置也很優越，周邊交通便利，景點和商場都很近。無論是商務出行還是休閑旅遊，路易城堡青銅酒店都是絕佳選擇，強烈推薦給大家！🌈

來成都旅遊選擇入住路易城堡青銅酒店，是一次難忘的體驗。從踏入大堂的那一刻起，古典而奢華的氛圍便撲面而來，彷彿置身於歐洲城堡之中。前台的服務人員熱情周到，辦理入住手續流暢高效，讓人瞬間感受到家的温暖。🌈🌈房間有柔軟舒適的床墊、質感十足的床品，搭配上古典風格的傢俱，讓人在疲憊的旅途中得以放鬆。窗外的風景也是一大亮點，可以看到城堡的景色。🌈🌈而且酒店離雙流機場蠻近的，出行很方便。很開心選擇了路易城堡青銅酒店，讓我在成都也感受到了家的温暖。🌈🌈