Citadines South Chengdu anmeldelser

We stayed here for six epic nights in Chengdu at this hotel and the place and staff was awesome. We intended to stay for five nights and we just had to stay for one extra night. One our favourite things about this hotel was all the smoke free rooms. The receptionists Betty and Celia where so helpful, made our trip a breeze and their smiles just lighted up the whole reception. The security guard made us feel very safe and at home.

Great apartment with spacious living hall/kitchen and 2 bedroom. Clean and peaceful. Lots of convenient stores ,cafes,small restaurants around. Check in and out is hassle free. Though it's a little far from central, still glad to have selected this apartment for a few nights stay

Excellent service at the reception counter.  Cynthia, Betty and a male service staff were particularly helpful in helping with all sorts of bookings such as museum, shows, and taxi. Including directions and all sorts of touristy questions. Even the Manager was helpful and friendly. The only point to raise here is - why was I charged again during checked in when I've paid through Trip.com?  Upon raising this issue, the Manager personally attended and subsequently reversed the charges.  When I checked in again after a short local trip out of Chengdu, similar situation occurred, this time is for only 2 days so i paid without raising the issue with the Manager. Could you please liaise with Citadines to ensure that customers are not being doubly charged? This sort of double payment did not happen at the Zealandia Service Apartment at Changsha.  The checked in was very smooth n not much paper works were involved. No deposits were required at the Zealandia too.   I have not been able to check if i need to claim refund yet as the visa statement has not reflected all my transactions.

Good location, near to city and next to subway 100m walk. Very friendly and helpful staff. I got upgraded to a unit with living room, kitchen and washing machine! Spacious and nice vathroom. Very comfortable bed. I wished I had stayed longer. Definitely will return.

The place was kept clean and services were very good. It is also easily accessible through metro and there is a variety of food around the area. The staff was very helpful and friendly and helped us a lot, especially frontline staff Cynthia Bai who helped us with our packages bought through taobao and we have difficulties retrieving.

very awesome service staff. Room is clean and free of odors. Amenities and towels are replenish everyday. Free coffee for residents. Location good with cafes and minimart nearby. Nearby also to train station.

Good location. Breakfast is not bad.

Came to Chengdu for a couple of days and staying at this hotel was a great decision! The area is very nice and it's convenient to go around the city by taking subway or a cab. The room was spacious and has good layout and it also has all the facilities to make your stay comfortable! And last but not least - friendly and helpful staff! Would love to come back to that place again!☺️

Exceptional customer service

Good !

前台服務很好，遺落物品及時聯繫，房間處理很及時

設施：酒店式公寓，鍋碗瓢盆一應俱全，還有烤箱，雖然短住用不到，但長租很適用。唯一困惑的是開放式的廚房設施在床邊，真要做飯怎麼保徵油煙不漂浮到床上？還有冰箱有年頭了，時不時啟動，影響晚間休息。 衞生：超乾淨，還有浴缸，可以問酒店拿個浴缸套，美美地泡個澡。 環境：酒店就在天府三銜地鐵站A口附近，出行很方便，1公里內有銀泰城，業態很齊全，百貨餐飲休閑娛樂，還有個超市，很方便採購些特產手伴帶回。 服務：前台幫忙升級成行政單套，打電話詢問問題也能耐心解答。

設施齊全，交通方便。

房間很開闊明朗，樓層也高，安靜。附近周邊就在天府五街附近，晚上樓下有餐廳，還有喝調酒的地方。生活，交通也很方便