Ibis Budget Châtellerault

I had to paid when I had already paid online before with Trip. com dealer. Self check in system at night had technical issues with my card 💳, with printing code and number room. To be honest, staff at the morning was professional and helpful all the time and printed invoice forclaiming to the dealer. the Breakfast 🍳☕️is correct. Crispy bread and croissants

Arrived at 10pm with 2 kids after a long journey couldn’t check in at the self check in - the man on reception was helpful & we managed to check in quite quickly - 2 rooms as they didn’t have availability for 2 adults & 2 children in one room - rooms were next to each other but one absolutely stunk so we ended up in one room - 2 on the floor 2 in the bed - noisy all night people banging doors and talking, room was so hot none of us could sleep even with the fan on as it was so noisy !! Tried to get some water from the vending machine & there was none - Hardly any sleep we ended up leaving at 6am just to get out of there - overpriced - very basic - would never stay again! Avoid if possible !

Very good experience except for the difficulty in gaining access to the hotel late in the evening but the young night porter was exceptionally helpful and pleasant. Good sweet and savoury breakfast