Terrace Resort Chatan West

The place itself was quite clean and in a nice location. The only problem with the place is it’s impossible to contact any staff. They have no front desk, and even though they have a “direct line” at the entrance of the hotel, no one picks up even during their working hours. The WiFi in my room broken down after the first night of my stay, I tried to contact the hotel staff through phone call, email etc but received no response from them, the issue persisted until the end of my trip, rendering me unable to access the internet. Luckily trip.com was responsive and gave me a reasonable compensation for the additional costs I incurred in order to access the internet. In short, the hotel is decent if you don’t run into any problems and don’t require any contact with their staff, otherwise I’d suggest you stay at somewhere with actual working staffs!

Large room and very convenient . Clean and new .

飯店費用其實很平價，但是美中不足的是 房間內地面不乾淨，包括榻榻米也是都灰塵，床鋪上也是蠻多毛屑，廚房廚具鍋子真的已經刮傷很嚴重真的不適合給客戶使用 簡易更新，浴室的浴缸整個位移破損 使用上有安全堪慮