MainStay Suites Charlotte - Executive Park

I was very dissatisfied with my stay at this hotel. The images on the website are misleading and do not reflect the actual condition of the property. Upon arrival, I found the exterior to be poorly lit, creating an unwelcoming and unsafe atmosphere. The lobby was unclean, and there was a strong, unpleasant odor throughout the common areas, including the elevator. When I reached my floor, the smell became overwhelming, and the condition of my room was equally concerning. It was far from clean and in no way resembled what was advertised. I stayed for approximately 15 minutes before deciding to leave, as the environment was unacceptable. Unfortunately, I was unable to secure a refund, but my priority was to vacate the premises. I’ve attached photos of the room for reference. Based on my experience, I would strongly advise others not to book at this property.