Country Inn & Suites by Radisson, Charleston South, WV

This was our first stay at this hotel. We were very impressed with the whole experience! The room was large, clean, and well appointed. The breakfast was outstanding. The staff were all friendly. Well done!!

We got stuck in a 5 1/2 hour traffic standstill due to a 3 semi accident. We didn’t get into our hotel until 2AM. The night clerk was amazing and so kind. The room was lovely

Beware My room was given away the first night leaving me in a bind at midnight. I had flown in and gotten a ride to the hotel only to find they had no rooms despite my confirmed reservation. To make it worse all the local hotels were booked due to a international bike race so i had to stay in a hotel further away without any of the cleanliness or amenities i had booked. My keys expired twice a day for all 7 days i stayed. The manager was nice but the younger staff did not care at all. They never cleaned the room, emptied the trash or brought towels.

KENTUCKY TRAVELER The most difficult part was FINDING the hotel. I drove around quite a bit until I stopped for directions at a State Farm office on McCorkle. it seems that road weaves all around the town. When I left, I had trouble getting back to 64-East. So it cost me time both finding the hotel and getting back to 64 East. Better directions are need on the internet site! The room was in excellent condition and very clean, but the air conditioner wasn't very effective.

Arrived to have two Police cars deal with a patron. Next, no remote for the tv. Took 20 before the clerk appeared. Told her the issue. Its been over 30 minutes and still no remote!! Never again will I stay here again

would not recommend this place. checked in around 1AM, only to be woken up at 8AM to see if we were in our room. Then was told the man who checked us in said we were "no shows" the night before. I could go on and on about the other weird things that were said or done, but to keep it simple, don't stay here...