Aparthotel Adagio Access Paris Porte de Charenton

Excellent location. Close to two subway stations, one train stop and several bus stops. Cafes, restaurants, and a laundromat were within walking distance. This hotel had several communal areas for guests to relax. They provided games and kitchen supplies to assist with your stay. The rooms and common areas were very clean. Most staff was very friendly. No meals were served on site but delivery was available.

Already said reception understand & speak some English  The rooms furniture are broken The shower door came off .  The floor maybe vacuum but not wipe  The living lounge furniture is not clean and maintain  When I ask reception  Was told no budget  When request  I replied this hotel is part of the Accor group  Is it not . !!!!

AVOID AT ALL COSTS. Had my bag stolen while having breakfast. Put it down on the chair about 1m away from me and went up to the buffet to get breakfast, while someone supposedly from outside the hotel, snatched it within only 30 seconds. The breakfast room was also pretty empty with only 4 people and 1 staff member, so I never imagined anything like this would happen. I believe the staff member that was in the breakfast room saw what happened as he was continuously looking in that direction, then was hesitant to come and check which room I was from, despite going to everyone else immediately on arrival. Once alerting the staff he did absolutely nothing and looked in the opposite direction. I had to go shout someone from the reception. I believe the whole situation was handled very badly by the staff and nothing seemed to have changed, even when they knew the entrance code was compromised. I have been very careful around Paris, as I know how common these types of thefts are, but I would've never thought this type of thing would happen in a place like this. I was assured by the staff this only happened once a month before, but after diving deep into reviews, it certainly seems to be a regularly issue at this hotel. I have never felt this unsafe in a hotel before and it ruined our trip, had to spend most of our day at the police station. The hotel should take this more seriously and if they know things like this have been happening arrange appropriate security. Customers should never feel this unsafe. I would not recommend this hotel to anyone, not worth the stress.