The Lordleaze Hotel And Restaurant

Excellent hotel, considerate staff and clean rooms Food is brilliant and exceptional serviced by attentive staff. Plenty of parking, but do need a car to access. Quiet at night, no traffic or commercial noisy just the sound of birds. Excellent breakfast too. Would like to visit again.

Such a shame about this hotel as most of the ( very young) staff are lovely, but we regretted booking this stay. It obviously needs a bit of money spent on it, however the hotel is very clean and the bedrooms are clean and light, and spacious with plenty of sockets and mirrors. The bath was very high, we struggled to climb out after showering! We ate here the first evening, expecting good things after some of the reviews. However, the experience was poor. We had a starter to share, and as soon as we chewed the last mouthful, , the plates were literally whisked away. I said to the waitress, I hope the main doesn't come soon, I need a break. No sooner were the words spoken when the mains arrived. We both had lemon sole- alas it had either been cooked as soon as we ordered and kept under the heater, or cooked to death. One side of the fish was so dry, the flesh was stuck to the bones, and inedible. Broccoli was raw ( not al dente) and the rest of the veg overcooked. We gave feed back, and were offered to have it re cooked- but by the same token, told there was only one fish left so we didn't bother. We ate elsewhere the following night and had great food and excellent service. We were advised to pre book breakfast time ( we were told it ran from 6.15 am to 9.30 am) we booked 9.30, but got to the breakfast room at 8.45am. There was no one to greet us, no menus, no one around. I had to go to reception to ask for someone. A waitress appeared and gave us menus. When I went to the breakfast buffet, there was a sad looking bowl of "fruit" - mostly just some chopped apples in juice , with about 6 berries. I asked the waitress if she could get more fruit ( we were not the only guests there) Her answer was " Sorry, the chef only makes one fruit salad- its first come, first served" I was shocked and said " but if breakfast runs for over 2 hours, are you asking me to get here at 6.15 if I want any fruit? She didn't reply. We also noticed that the bread, fruit juice etc was topped up in very small portions , bit by bit, so people were having to wait. ( Obviously very penny conscious) Our cooked breakfasts were very nice though. Half way through my cooked breakfast, the waitress arrived and said " The chef says he can make up more fruit for you " I replied, "it's too little, too late, I'm afraid." Plates were also whisked away from us as we were chewing our last mouth full . The second morning we had a better experience of breakfast, more fruit around, more pastries and bread, and a smiling helpful waitress. We won't return.

We booked the table during the week and received confirmation texts regarding our visited today for the Sunday Lunch. We could of had 3 courses if we wanted. Being our first time we only ordered the main course. The menu choices have alot to offer. Our main courses were superb. Well presented and a delicious variety of vegetables. Being a hotel the drink prices were reasonable also. Also we found out today that the Lordlease do a loyalty card. We will definitely be revisiting.