Hyatt Regency Changshu Kuncheng Lake

We really enjoyed our stay here. The facilities are very luxurious. Breakfast buffet was fantastic. The staff were very helpful and courteous. We especially appreciate Rambo He the concierge downstairs helping us call a cab and loaning umbrellas. The staff at breakfast were very accommodating as we were traveling with a toddler. Our hostess Anki Zhang provided a bib for our baby, Cora Gan helped us refill our water, and Daryl Wang at the dim sum station helped us with all the delicious food options.

The service was impeccable. Everyone was helpful and pleasant. I can’t wait to book again 😃

酒店挺新，設施不錯，床頭充電很方便，服務態度也很好。出發前Simona提前加微信，為我們預訂好了自助餐晚餐，還升級了湖景客房，小童洗漱用品等已提前準備齊全，熱情又周到。餐廳服務員注意觀察，看到孩子撿起掉地上的食物，立馬拿了消毒巾給小朋友擦手，細節好評。客房服務給房間送備品等速度很快。本週來凱悦度週末，很輕鬆愉快