Hyatt Regency Changshu Kuncheng Lake

We really enjoyed our stay here. The facilities are very luxurious. Breakfast buffet was fantastic. The staff were very helpful and courteous. We especially appreciate Rambo He the concierge downstairs helping us call a cab and loaning umbrellas. The staff at breakfast were very accommodating as we were traveling with a toddler. Our hostess Anki Zhang provided a bib for our baby, Cora Gan helped us refill our water, and Daryl Wang at the dim sum station helped us with all the delicious food options.

The service was impeccable. Everyone was helpful and pleasant. I can’t wait to book again 😃

酒店位於常熟高新區，靠近昆城湖。 因為新開的酒店，設施都很新，衞生也很乾凈。 高層看湖，風景優美。 酒店服務人員態度也特別的好。 就是商務樓層，酒店大廳在37樓。 停車在地下車庫，要換成3部電梯略有不便