Our stay as a family of four had been extremely pleasant. Whilst it goes without saying that the hotel was beautifully designed with artistic touches even in the rooms, the aspect that impressed us the most was the attention to details the staff had. They were extremely helpful, always looking out for you even before you realising you needed help. It’s the little things that count- like the staff helping with our heavy heavy suitcases all the way to the main road (our taxi wasn’t able to get into the small alleyway) even when it was raining; remembering that my mom doesn’t eat beef, packing our favourite fruits for us to bring on our next journey. With service as impeccable as this, we felt at ease during our stay here and can’t wait to be back if we’re visiting Changsha again! (special shoutout to Ms. 柯, you have been very helpful and we appreciate your help!)
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