Vienna International Hotel (Changsha Furong Square)

We booked this hotel based on positive reviews but the reality was much different. They were not at the average standard for an international hotel. No one of the staff at the reception desk was able to speak English which is weird if they want international customers. It took us a long time to make us understand to book a taxi that only thanks to online translation (at the end we used our own app). The following morning we left early so we booked a breakfast box for which the desk made a note for the restaurant. That however was not ready at the moment of our departure. Fortunately in the morning the staff run and made it for us since nothing was ready. If you stay at this hotel be prepared to some difficult communication.

Unfortunately, there was no air conditioning during our stay and was unpleasant due to the hot weather. Only upon check-in completion, we were told the air conditional is under maintenence.

Poor condition hotel, but the service that the staffs offered was good.

Good place

【服務】酒店入住感不錯，設施設備也很齊全。酒店裡面有一個小商店，服務熱情，前台小姐姐服務周到。大廳還有免費的咖啡，茶飲和小糖果。 【衞生】酒店服務非常貼心用心，房間佈置温馨，睡覺很舒服，面積也很大，休息很安靜。總之，衞生無可挑剔真得很乾凈，服務隨叫隨到！退房還可以寄存行李！ 【環境】環境分給到5分！裝修非常有品味，大廳有香薰，很舒服，前台給我們安排的房間背靠小區，晚上十分安靜，還安排我們兩間房挨在一起。在維也納國際酒店，感受到了優質服務與舒適環境的完美結合，真心推薦給來維也納國際的朋友們。 【設施】設施設備完善，二樓有自助洗衣房和健身房，都是無償使用的！二樓餐廳早餐種類可以！

首先要説一下位置，2號地鐵線就在樓下不遠的地方，步行5分鐘，可以直達五一廣場，橘子洲，嶽麓山；不願意地鐵的可以步行到五一廣場，黃興路步行街，坡子街等，大約15分鐘即到，再遠一點天心閣，白沙古井約30放鍾；離米粉一條街步行5分鐘。交通方便。 再説房間，典型維也納酒店風格，不用太奢華，該有的都有，枕頭床墊是我比較喜歡的，休息很好，前台小姐姐還給我升級了房間，在23樓居高臨下俯瞰芙蓉廣場，感受星城長沙的夜生活。 安全性，電梯需要刷卡，所以安全性有保障