Ramada by Wyndham Changsha Downtown

Ramada by Wyndham Changsha Downtown anmeldelser

Ramada by Wyndham Changsha Downtown

No.1 Shaoshan Middle Road (Xiaoying Building), Yuhua District, Changsha, Hunan, ChinaVis hoteloplysninger
Ramada by Wyndham Changsha Downtown
Ramada by Wyndham Changsha DowntownRamada by Wyndham Changsha DowntownRamada by Wyndham Changsha Downtown
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Gæsteanmeldelser

9.6/10
Excellent
13458 anmeldelse
Bekræftede anmeldelser
Placering9.6
Faciliteter9.5
Service9.7
Renlighed9.7
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Negative anmeldelser(158)
Yan Hung Lam
Huaying Twin Room
Overnattede i jun. 2025
Rejs med venner
1 anmeldelse
8.0/10
Meget god
Slået op den 2. jul. 2025
Good value added, clean and tidy , looked good placement at business center. Very convenient for shopping and meals
Oversæt
6/8
Svar fra overnatningssted: 尊敬的賓客:感謝您分享入住體驗!很高興得知酒店的性價比、整潔度及商務中心區位讓您滿意,周邊購物用餐的便利性也為您的出行提供了便利~關於 “商務中心位置不錯” 的反饋,我們深感榮幸,同時也關注到您未明確提及的潛在需求 —— 若您在使用設施時有任何建議,歡迎隨時告知,我們將持續優化細節。此外,酒店始終以 “高性價比” 為定位,客房清潔團隊每日嚴格執行標準化流程,確保環境整潔,您的認可便是我們堅守的動力。期待未來能有機會為您提供更完善的服務,若再次入住,可提前聯繫我們為您安排優選房型,祝您工作順利,生活愉快!
Bak Hooi
Huajing Elegant Double Bed Room
Overnattede i maj 2025
Rejs med venner
4 anmeldelse
10/10
Enestående
Slået op den 22. jun. 2025
Hotel service is clean , service is excellent. Thanks for Talita Tan for her excellent Customer service.
Oversæt
Svar fra overnatningssted: 🌸智能機器人服務🌸“哇!感謝您點名表揚我們的Talita小姐姐!✨能被您用「服務一流」來形容,Talita和整個團隊都開心到冒泡泡啦~(已經給她戴上今日MVP徽章啦🎖️)您發現的整潔小細節,其實是我們「光腳驗收」計劃的祕密成果——連地板縫都要通過***檢測呢!
Chew Liang
Huaying Twin Room
Overnattede i maj 2025
Familie
6 anmeldelse
9.5/10
Vidunderligt
Slået op den 15. jun. 2025
Second time staying at Ramada chain hotel and the service and facilities standards have been consistently good. Finally a hotel that does it right and have a dining table in the room!! We totally maximised the use of it and had supper and mid-day snack in the room. BONUS POINT! Breakfast buffer spread was delicious too. Good mix of local breakfast like noodles, porridge and stir fry vege, as well as cereal and salad stations. Special shoutout to this lovely staff we met during our stay, Sherry Yao (hopefully i remembered her name correctly). We crossed path a couple of times during our stay (at the lobby, in the lift and breakfast hall), and she always greet us with a warm smell and pick up a small conversation. Lovely 2 nights stay and can't wait to come back again!
Oversæt
Svar fra overnatningssted: 尊敬的貴賓,您好!非常感謝您再次選擇華美達連鎖酒店,並分享如此用心的評價!我們非常高興得知您對房間內的餐桌設計、豐富的早餐以及整體服務感到滿意。您的肯定是對我們團隊最大的鼓勵,尤其是您對 Sherry Yao 的特別表揚,我們已將此反饋轉達給她,她表示非常開心能為您帶來愉快的入住體驗。我們深知仍有提升空間,您的反饋將幫助我們不斷優化服務細節。期待您的第三次光臨,我們將繼續以熱情周到的服務,為您打造更完美的住宿體驗!祝您生活愉快,旅途順心!
LI XING JIA
Huajing Elegant Double Bed Room
Overnattede i apr. 2025
Rejs med venner
34 anmeldelse
9.0/10
Fantastisk
Slået op den 2. jun. 2025
The service provided by the staff was beyond expectations and we have only praise for them. What disappointed us was the interior settings of the room: the shower room is wide open to the front door and there's no support at all in the shower room. The sockets for the hot water pot are located next to the closet and washing basin.and not in the dining area.
Oversæt
Svar fra overnatningssted: 🌸距賀龍體育館僅1.6公里🌸尊敬的貴賓,衷心感謝您細緻的反饋!我們非常欣喜您對服務團隊的認可,這將成為我們繼續保持優質服務的動力。同時,對於房間佈局給您帶來的不便,我們深表歉意——您指出的淋浴間私密性不足、缺少扶手,以及插座位置欠合理等問題,我們已第一時間記錄並着手優化方案。
Jacob
Huajing Elegant Double Bed Room
Overnattede i apr. 2025
Rejs med venner
13 anmeldelse
9.5/10
Vidunderligt
Slået op den 25. maj 2025
Great hotel. Wonderful staff. Everything exceeded expectations. Location is away from the noise and crowds of Wuyi.
Oversæt
Svar fra overnatningssted: 🌸深受喜愛的禪茶香薰🌸承蒙厚愛,不勝欣喜!感謝您給予的認可與誇讚!沒能得到您的全五星,還是有一丟丟遺憾,得知酒店員工的服務、優越的地理位置以及整體體驗都超出您的預期,我們倍感榮幸!遠離喧囂的寧靜氛圍與貼心服務,是我們希望為賓客打造的理想旅居環境。您的滿意是我們前行的動力,未來也將持續優化細節,期待再次為您帶來驚喜入住體驗!
Gæstebruger
Huajing Elegant Double Bed Room
Overnattede i apr. 2025
Rejs med venner
4 anmeldelse
6.5/10
Slået op den 27. maj 2025
They responded quickly to our request and immediately change another room when we feedback that the toilet was choked the 2nd time. As a whole the room was tidy, but there are still room for improvement as they should have clean up the toilet after the plumber clean the choke, but they merely offered the disposal toilet cover and the floor was not cleaned up. When changing room, the manager personally came to assist in the shifting but they should have checked the conditions that customers had stipulated when booking such as non-smoking room. By checking, this will minimise the need of going to another room which my end rejected. At the final room, we noted that previous customers’ fake eyelashes was still at the side cupboard….the housekeeping need to be improve thought overall, the place is clean, tidy and spacious…
Oversæt
Svar fra overnatningssted: 尊敬的賓客:感謝您抽出寶貴時間分享如此詳細的反饋!我們非常重視您的入住體驗,並對您在過程中遇到的不便深表歉意。關於馬桶堵塞及後續處理:我們已對工程部和客房服務團隊進行強化培訓,確保類似情況發生後,不僅會及時維修,更會徹底清潔周邊區域(包括地板消毒),避免給您留下不便。房間檢查流程的改進:您提到的無煙房確認問題非常中肯,我們已要求前台在換房時嚴格核對預訂要求,同時加強退房後的細節檢查(如遺留物品等),減少因疏漏導致的換房需求。客房清潔標準的提升:您反饋的假睫毛遺留問題,暴露出我們清潔流程的疏漏,我們將對客房服務人員進行全面複查,並引入“雙人檢查制”確保無死角清潔。儘管存在不足,我們仍感激您對房間整潔度、寬敞度及換房時經理積極協助的認可。您的意見是我們進步的關鍵,若您願意再次入住,我們將為您升級房型並附贈小禮品,以表我們的誠意與歉意。再次感謝您的信任與督促!
Gæstebruger
Huajing Elegant Double Bed Room
Overnattede i maj 2025
Rejs med venner
2 anmeldelse
10/10
Enestående
Slået op den 29. jun. 2025
Good services. Great location. Cindy is very helpful throughout the stay.
Oversæt
Svar fra overnatningssted: 🌸免費健身房/洗衣房🌸尊敬的客人,感謝您選擇我們酒店並分享如此暖心的體驗!Cindy 得知自己的服務為您的入住增添了便利,此刻正開心地和同事們分享這份喜悦~酒店選址時特意考量了交通與周邊配套的便利性,很高興您能感受到這份用心。若您下次再來,歡迎提前告知需求,Cindy 和團隊會為您準備專屬的本地遊玩攻略,讓每一次入住都充滿驚喜!期待與您再次相遇~
Yoke Neo
Huaying Double Bed Room
Overnattede i apr. 2025
Par
8 anmeldelse
10/10
Enestående
Slået op den 1. jun. 2025
Very good hotel. High floor , nice setting with zen theme. The staffs are polite and helpful. The whole environment looks and feel good too. Like the nice scent in the lobby.
Oversæt
Svar fra overnatningssted: 🌸免費停車場🌸親愛的客人,感謝您用心寫下如此美好的評價!(✿◠‿◠)聽到您喜歡我們禪宗主題的設計和高樓層的美景,我們倍感欣慰~每一位員工都以最真誠的微笑和貼心的服務迎接您,您的滿意就是對我們最大的鼓勵!大堂的香味是我們精心挑選的,希望能為您帶來一份寧靜與放鬆~您對整體環境的讚美,讓我們更加堅定了用心打造每一處細節的信念!期待您再次光臨,繼續感受這份獨特的禪意與美好!祝您生活愉快,心靜如初~
RajMehta
Huaying Twin Room
Overnattede i mar. 2025
Rejs med venner
13 anmeldelse
10/10
Enestående
Slået op den 27. apr. 2025
Ramada is one of the most preferred hotels all over the world, staff is friendly and helpful, enjoyed my stay and received good bye souvenirs from Cindy wu and Talita. Love Ramada!
Oversæt
Svar fra overnatningssted: The hotel provides free self-service laundry, drying, and ironing services, making it an excellent choice for business trips and travel. We are delighted to see your recognition of our hotel, which features modern design and decoration in all rooms with various types of accommodations. We look forward to you unlocking them and will continue to strive for excellence. Our team is excited to meet you again soon!
김동욱8309
Huajing Elegant Double Bed Room
Overnattede i mar. 2025
Solorejsende
22 anmeldelse
10/10
Enestående
Slået op den 27. apr. 2025
The hotel environment is great~ It's very convenient for travel~ The front desk service is very friendly~
Oversæt
Svar fra overnatningssted: Did the cute little robot provide service to you? Thank you very much for your detailed review and recognition. Through your meticulous description, we can feel the happiness that this stay brought to you, which is what our service providers have been pursuing. This will become the motivation for every employee at XiaoYing Hampton Inn & Suites to continue their efforts and strive for continuous improvement. We will continue to do better, and we look forward to meeting you again~
Shanice Ho
Huacai Twin Room
Overnattede i mar. 2025
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 24. apr. 2025
Rooms are nice and spacious. Service is also very good. Location is ok and relatively near MRT station but will need to use the underpass to reach the MRT station which is not so convenient for elderly due to the stairs and long walk.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:非常抱歉,給您帶來了不好的體驗,我們深知您的反饋對我們的改進至關重要,我們會認真對待您的每一條建議,並努力提升自身並整改問題,感謝您的耐心與理解,期待在不久的將來有幸為您提供更好的服務!
Cynthia LingLing
“Warm Time ” 270 ° Huaqu Parent Child Room
Overnattede i mar. 2025
Familie
7 anmeldelse
10/10
Enestående
Slået op den 21. apr. 2025
This is Excellent Trip as we booked a very good hospital that " RAMADA BY WYNDHAM". The service is a top of the Cheung Sha, if i will come back for traveling with my family, i will book it again for enjoy.
Oversæt
Svar fra overnatningssted: Did the cute little robot provide service to you? Thank you very much for your detailed review and recognition. Through your meticulous description, we can feel the happiness that this stay brought to you, which is what our service providers have been pursuing. This will become the motivation for every employee at XiaoYing Hampton Inn & Suites to continue their efforts and strive for continuous improvement. We will continue to do better, and we look forward to meeting you again~
Gastroteur
Huajing Elegant Double Bed Room
Overnattede i mar. 2025
Forretningsrejsende
33 anmeldelse
10/10
Enestående
Slået op den 21. apr. 2025
Very good hotel in a very good location. Lots of shopping malls and shops around. I arrived late to the hotel, they upgraded me to suite.
Oversæt
Svar fra overnatningssted: Thank you for your meticulous review, oh, you must be a person of quite refined taste! The Changsha Xiaoying Hampton Hotel is a hotel renowned for its service. The reason our service is good is because we have guests like you who are always paying attention to us. We strive to provide you with a warm and thoughtful stay experience. We believe that guests are family, so everything during your stay is of particular concern and care to us. Here, we will continue to welcome you back with a friendly smile, wishing you good health and a constant smile on your face!
Gæstebruger
Huajing Elegant Double Bed Room
Overnattede i mar. 2025
Par
18 anmeldelse
9.5/10
Vidunderligt
Slået op den 11. apr. 2025
Wow, from the moment we stepped in, the service was already beyond our expectations. The manager, Ms Talita (譚妞) not only brought us to our room, she also upgraded us to a better room (due to the transition period of air conditioning). The room was a Japanese style design. On the day of departure, Cindy personally called the cab for us and escorted us to the car. Thus, the service was beyond 5 stars. The breakfast was good though not great. The staff even came to ask us for improvement suggestions. Overall, I would still rank them with 5 Stars !
Oversæt
Svar fra overnatningssted: Wow! Thank you for your appreciation and positive feedback on our hotel staff! We are delighted that you are satisfied with the overall impression of our hotel as well as the staff, and we will continue to strive to improve details, provide more convenient services and high-quality facilities, and bring you a better experience. Once again, thank you for your support and encouragement of Xiao Ying Ramada Hotel! Looking forward to seeing you again!
Travelfree
Huaying Double Bed Room
Overnattede i mar. 2025
Rejs med venner
33 anmeldelse
6.5/10
Slået op den 6. apr. 2025
Although hard to find initially, this hotel was adequate for my needs over two nights. The hotel is located conveniently near to a few subway lines and shopping malls, but that's about it. There's not much to do around the area, most tourist sites or worthwhile restaurants are about 3kms away or further and need a taxi ride/subway ride. The hotel itself feels pretty clean and modern, my friends rooms felt quite clean and modern but my room was old, dirty and weirdly designed. I think it was a family room previously and instead of doing any real renovations or decorations they just removed the extra bed. Some of the walls have childrens drawing on then in pencil, others are just filthy. The space of the room is massive but there is only one small table and chair. My friends who paid less or the same had two chairs or even a sofa. My room felt weird overall. Breakfast was standard, I'd recommend the noodles made to order over the premade buffet. The staff were friendly and helpful. Overall my stay was good, but I really really hope they do something about the room I stayed in....
Oversæt
Svar fra overnatningssted: Dear Guest,Greetings! We are deeply grateful for your choice of staying at the Sheraton XiaoYing Hotel in Changsha and taking the time to share your experience with us. We understand that this stay did not meet your expectations, and we assure you that we will make every effort to provide the most attentive care for both you and all our guests. Our goal is to ensure that you and our other guests truly feel no matter where you go, you'll miss it here during your stay with us. We strive to offer a pleasant experience to every customer and will continue to improve. We look forward to your next visit!