Château des Reynats

出差至南法地區，半夜到達酒店，前台細心地準備了歡迎函。南部的天氣真好，可以見到滿天星星，運氣好給了一間套房，房間很大，但城堡酒店有一定的年份了，內部佈局還是非常有特色的。 白天酒店周圍的景色非常美，推薦！

We stayed at this hotel last year and enjoyed it so much that we didn't even consider staying anywhere else this year, when we booked it again to have a reunion with our friends from overseas. We had a great time; the swimming pool was fantastic; the hotel restaurant where we had our reunion dinner was absolutely amazing! The staff is very accommodating and charming. If we will ever come to Dordogne again, we will be staying at Chateau de Reynats!

The stay was to celebrate Mother’s Day/special birthday. On departure we wanted to provide some constructive feedback regarding the poor standard of food we received the previous evening. Instead of a professional & courteous response, the maître d’hôtel spoke to us in a very aggressive & disrespectful way & resulted in me becoming very upset. I was shocked by this man’s attitude. He told us that “the customer is not God” & would not listen to anything we had to say. I have travelled the world & never ever been treated in this manner - I certainly would not expect this in a 2 star let alone a 4 star establishment. Additionally - work men were staying in the rooms beside us & the smell from their smoking was very bad. I wondered if the smoke alarms had been disconnected because the alarm was not activated at all. I would NOT recommend this hotel to anyone.