Hotel le Castel

設施齊全，環境優美，員工服務細緻，早餐品種多且可口，價格實惠，住得非常舒心，值得再來。

勃朗峯迎面撲來，山景無敵👍

Nice stay In summary a really nice stay! I can recommend and may come back if we are going again to the region.

Disappointing Stay at Hotel Castel Our experience at Hotel Castel was deeply unsatisfactory. Staff were unhelpful, including a manager who refused to provide a hairdryer, leaving my partner with wet hair before a date. Another staff member eventually borrowed one from another guest—an unacceptable situation. Communication was lacking. We weren’t informed the hotel would lock at night and require a code, causing late-night confusion. The room’s housekeeping was inconsistent; towels weren’t replaced, glasses were left dirty, and water leaked onto the balcony floor daily, creating a hazard. The bathroom privacy was shocking. A window allowed anyone on the opposite balcony to see in, with no curtain or frosted glass to ensure privacy—an unacceptable invasion of privacy for a 4-star hotel. Breakfast was also a major letdown. We weren’t told it was chargeable, and on three out of six days, it wasn’t even available. When it was, options were extremely limited, with scarce gluten-free choices and inadequate amenities like a single coffee cup for all guests. Late check-out was inflexible, and the only storage offered for belongings was an unsecured boot room. Speaking with other guests confirmed a decline in the hotel’s standards compared to previous years. Overall, this was the worst experience we’ve had at a 4-star hotel. We hope management takes steps to address these significant issues.

We had a wonderful time. Small boutique hotel with great amenities. We didn't have breakfast at the hotel because there were other options close by. The staff was very helpful, including lending us a power adapter and an umbrella when we had a sudden rain storm. The rooms were clean and well appointed, the "maid" service was very accommodating, the shower was amazing, and the views were phenomenal. The bus stop was right outside the door and only a 5-7 minute ride into the city center. The busses ran about every 30 minutes during the day. Much of Chamonix is touristy and crowded, but the hotel was not. Ate at the restaurant--great food. Several other small, affordable, restaurants and patisseries were within a five minute walk. Air conditioning in the room! If I ever get back to Chamonix, I will definitely stay here!

Lovely stay Lovely stay at this wonderful chalet hotel, great location, fancy room, excellent breakfast,