Refuge du Montenvers

I book a 500euro gift card for my parents in law. The validity is only of 2 years. When my parents in law tried to book a night the gift card was 5 months expired. Even after several emails, no help from the hotel. They cashed the 500euros and provided no service. How is this even legal in France?

Staying in a hotel in the mountains above Chamonix, accessible only by a quaint train (30 minutes) where you can go on incredible hikes or just relax on the patio and stare at the glorious mountains... well, it doesn't get better than that. Everyone on the staff was attentive and nice, and the family room was perfect for my husband, myself, and our teenage daughter (who got her own space). We loved it!!

This is up at the top near the glacier. It’s very old. There was a wedding going on when I was there which seems like a cool idea. It says it was build more than 100 years ago for the first climbers. It has been renovated. It’s in a great spot and has a restaurant. It’s pretty cool.

Had a booking for this Friday night, a special night for my wife , and they have just phoned to cancel our booking because somebody with more money has taken our room.......sooooo disappointed ☹️ Do not book this hotel, awful experience

We visited this place a couple of months ago to attend a wedding! It is a spectacular venue to get married in. On the day you could not fault the place! A few months later my partner and I paid a staggering €32 to go back up on the mountain train to have lunch. It was very disappointing! There were no gluten free options for myself and they were unable to adapt some of the items for me to eat. The only item I could eat was the steak but without the pepper sauce. I asked for the steak to be cooked medium and it came very rare! It was hard and overcooked in the outside and nearly raw on the inside. Without the sauce too it tasted awful! The vegetables came like warm so it became a very unpleasant meal to eat. My partner felt the same about his too! One waiter was friendly but the other asked us what we would like to drink then disappeared and never came back to take our order. All in all we were extremely disappointed to say the least after experiencing such a wonderful wedding in July! One good thing to say is on a clear day the view is spectacular!

The wait staff was incredibly helpful and generous to us. We appreciated their assistance and making our two days there memorable.