Chateau du Boisniard

Where to start? Lets be positive..the staff were all very friendly and attentive and the manager (whose name I missed but has a nice dog) was very good in dealing with my complaint and said that she had only recently joined and recognised there was a lot to do. The plan was to spend a couple of days at the hotel relaxing in the grounds and making use of the pool etc however we decided to cut short our stay due to a number of reasons; Our room was the smallest in the Chateau and not really big enough for 2 people with two suitcases The mini bar could not be opened without rearanging the furniture first. The ac was noisy even when off. In the bathroom the toilet seat was broken and the shower head was leaking. A bin was just laying on its side under the vanity unit..I didn't check to see if it was clean or dirty. Generally the hotel is in need of a major upgrade. You can have an old property with old furnishings but they can still be maintained to a high standard or replaced if necessary...the bathroom could easily be bought up to date whereas currently it reminded me of my grans bathroom from the 80s. There would be more leeway but for the 5 star price and the hotel being nowhere near its supposed 5 star rating.

Where to start? Lets be positive...the staff were all very friendly and attentive and the manager (whose name I missed but has a nice dog) was very good in dealing with my complaint and said that she had only recently joined and recognised there was a lot to do. The plan was to spend a couple of days at the hotel relaxing in the grounds and making use of the pool etc however we decided to cut short our stay due to a number of reasons; Our room was the smallest in the Chateau and not really big enough for 2 people with two suitcases. The mini bar could not be opened without rearanging the furniture first. The ac was noisy even when off. In the bathroom the toilet seat was broken and the shower head was leaking. A bin was just laying on its side under the vanity unit...I didn't check to see if it was clean or dirty. Generally the hotel is in need of a major upgrade. You can have an old property with old furnishings but they can still be maintained or replaced....the bathroom can be easily be bought up to date. There would be more leeway but the price was 5 star but the hotel was nowhere near.

Good location but terrible service. Poor room on the eaves with no view. Poor linen, thin small towels and absolutely crappy tea / coffee tray. Cheek to offer a half bottle of champagne for 59€ Really dodgy ambiance with plastic lined pools and caged birds/animals. Not my sort of place at all. I will not return.

Déçue et pourtant le site, le parc, la bâtisse ,la taille des chambres eet la prprété sont top ! Malheureusement le petit déjeuner n’ est vraiment pas à la hauteur. du pain encore congelé, et des produits de premier prix … le personnel debordé . Dommage …C’est très dommage et simple à améliorer ! Quelques fautes de choix dans la déco qui nuit un peu a la qualité de la bâtisse.

Nous avons passé un excellent moment dans votre demeure. Très agréable séjour et si on peut nous reviendrons avec plaisir

Séjour très agréable dans un cadre hydillique. Chambres tout confort, personnel accueillant et professionnel. A recommander.