Holiday Inn Skopje

Holiday Inn Skopje anmeldelser

Holiday Inn Skopje

Filip Vtori Makedonski 5, Skopje, Chair, 1000, North MacedoniaVis hoteloplysninger
Holiday Inn Skopje
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3.9/5
God
26 anmeldelse
Bekræftede anmeldelser
Placering3.9
Faciliteter3.9
Service3.9
Renlighed3.9
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Alle anmeldelser(26)
Positive anmeldelser(15)
Anmeldelser med billeder/video(1)
Negative anmeldelser(2)
Gæstebruger
Overnattede i jun. 2023
Par
81 anmeldelse
4.5/5
Fantastisk
Slået op den 9. jun. 2023
房間清潔不乾淨,衞生間垃圾桶有上一個客户留下的垃圾,房間也是。
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Gæstebruger
Overnattede i jul. 2024
Andet
4.0/5
Meget god
Slået op den 26. jul. 2024
The staff at the Holiday Inn are very helpful. The hotel has been recently refurbished and provides comfortable and modern accommodation. The hotel is also very well located near several restaurants and the old town that offers a wide range of specialist traditional food vendors. The location of the hotel offers the visitor an opportunity to experience the city centre in a very efficient way.
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Gæstebruger
Overnattede i jul. 2024
Rejs med venner
2.0/5
Slået op den 24. jul. 2024
Unfriendly staff. Early in the morning (6.30) fire alarm. Escape through emergency exit from sixth floor. Nobody downstairs to inform or help you. Walked to main entrance and asked what to do. Staff hardly responses at desk and only says it was a false alarm. It was said after e had to ask! No apologies, nothing. Apparently it was clear very soon that it was a false alarm. Why not tell immediately through intercom it was false! They could inform us there was an alarm so the intercom works. Very disappointed. Before the staff wasn’t friendly either.
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Yellowblueflag
Overnattede i maj 2024
Forretningsrejsende
1.0/5
Slået op den 29. maj 2024
1 of the 2 elevators (max capacity 5 persons) was not working (and this since 2 weeks already!). The breakfast was terrible. Not only it was not tasty but it was also poor and at 7:45 am the buffet recipients were already empty. Moreover, the waiters always gave us the constant feeling that we were disturbing them. They did not even reply to « our » greetings – let alone a smile or « good morning » upon arrival. They didn’t even say « have a nice day » when guests leave the breakfast area. They just ignored guests. They didn’t do much, and they never asked whether we would like some coffee, for example. Once or twice they were even chatting quite loudly in a group of 4-5 next to the food displays, without even caring of the disturbance they made. I received one small bottle of drinkable water in the room upon arrival, then during an entire week nothing. Are guests supposed to purchase drinking water themselves? The water in the shower was lukewarm at best (after 2-3 minutes of letting it flow). Impossible to take a genuine hot shower. I asked for an umbrella at the reception one evening when it was raining heavily. I was told that « we had one somewhere, but probably someone else took it already ». Never again.
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Svar fra overnatningssted: Dear Yellowblueflag, I appreciate you for sharing your review of your recent stay at our Holiday Inn Skopje while visiting Skopje. It's a pleasure having you as our guest. I am truly sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for our elevators, our breakfast and the service of our staff. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
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Gæstebruger
Overnattede i maj 2024
Andet
3.0/5
Slået op den 11. maj 2024
A hotel at this level should have the same fundamental elements in all the same kind of rooms but they said they're out of slippers and waiting from the UK. Sheets and pillow were not clean enough for this standart hotel. Although some same kind of rooms have bathrobe or coffee machine some of them don't. They don't serve just one bottle of water for the guests and they overcharge. 1 bottle of water is 0,50 euro on the streets, 1,60 at the bar and 2,70 in the room. They don't provide fundamentals but they're so confident to overcharge for just one bottle of water without any hesitation. 2 elevators but one is out of use for a long time, you have to walk the stairs for 7-8 floors when it's rush. Reception is so slow to organize the guests. Note: only plus is location.
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wechatoqtefujizr2017
Overnattede i dec. 2023
Rejs med venner
3.0/5
Slået op den 27. dec. 2023
We came to Skopje for the England game. We had booked quite a few rooms - unfortunately this confused the check-in staff and we all ended up in rooms with our friend’s names. This wouldn’t have mattered but it was then a 1.5 hr marathon trying to get my points awarded for my room. Eventually a manager was called and he got it all sorted but it wasn’t really what you expect at the Holiday Inn. The rooms were nice, clean and adequate. However a couple of our rooms had no hot water on the first morning, maybe it’s more to do with the City than the hotel but it wasn’t very convenient. All in all it was a good place to stay and the location is fantastic for walking everywhere, including back from the stadium.
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Gæstebruger
Overnattede i dec. 2023
Andet
3.0/5
Slået op den 20. dec. 2023
The hotel is renovated and situated in the center of Skopje conveniently nearby major institutions, old town or landmark areas. Big minus from my point of view is that smoking is still allowed in some parts of the hotel or there are smoking rooms. No specific amenities were available in the room (which is strange for a 5* hotel). The breakfast buffet is not clearly marked so you either guess what are the ingredients or you have to ask each time (e.g. pork, vegan, vegetarian, allergens etc). All in all, the hotel is ok if you have all above in mind.
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Gæstebruger
Overnattede i dec. 2023
Solorejsende
4.0/5
Meget god
Slået op den 16. dec. 2023
Staff were so professional and helpful. Room is like new, everything is fresh and clean. Located next to river and shopping center. I gave it 4 out of five because of room size as it was not that specious, and bathroom as no teeth brush or other product provided.
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Gæstebruger
Overnattede i dec. 2023
Familie
4.0/5
Meget god
Slået op den 4. dec. 2023
Stayed just one night to use as a base whilst attending football. Hotel does look a bit drab on the outside but the inside is freah and modern and staff were pleasnt and welcoming. Rooms are standard Holiday Inn but were claen and fresh, shower worked well too. Beds perfectly comfortable with fresh clean linen. Hotwl is well situated along the river with plenty of bars etc. We didn't eat here and just used to local restaurants. Taxi's are plentiful outside for getting to airport etc but always make sure you agree the price beforehand as one or two drivers try to make to most out of the tourists. Would stay again,
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Gæstebruger
Overnattede i maj 2023
Solorejsende
5.0/5
Enestående
Slået op den 23. maj 2023
This hotel was priced higher that some others nearby. I chose this hotel because it was closest to the bus station yet Central. The reviews were not promising describing it as pretty old. I'd agree about the outside of the building but the inside felt fairly new. I'm a platinum member and this was well recognized. They gave me a room upgrade to their senior suite and also free breakfast which normally isn't provided to platinum members. The suite was very nice. A large living room plus separate bedroom and bathroom. For some reason the bathroom had two showers, a stall version and a bathtub version. Water pressure was good. They also provided me a plate with some smart desserts. I had a small view of the river area. The room was comfortable with a couch and table plus a desk. TV has smart features. Internet was fast. Breakfast was great with a wide variety of options. Unfortunately my first night had very low occupancy in the hotel so breakfast was by order only. This made it a little confusing since there was no list of all the items to choose from. Although I still got plenty to eat I thought that a lot of food was wasted since the portion sizes that I got were quite large and I also got a few extra items I didn't mean to order. The next day had a normal buffet setup. I don't know what the normal rooms are like but I'd 100% come back if I get upgraded to a suite again. With the upgrade, it's probably one of the top HI stays I've ever had.
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Gæstebruger
Overnattede i apr. 2023
Andet
4.0/5
Meget god
Slået op den 18. apr. 2023
I have stayed in this hotel for just one night.My room had a nice view and it was tidy.The conference room is quite spacious with a good acoustic..personally I liked the hotel lobby though it looks a bit outdated, it had a certain flavour to it. Must say the hotel staff was very helpful and some of the members even speak German very well
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Gæstebruger
Overnattede i feb. 2023
Forretningsrejsende
4.0/5
Meget god
Slået op den 5. feb. 2023
after renovation all room now are modern and OK. also the breakfast is much improved now. the personnel is very professional and friendly. Zoran at reception desk, is always ready to help for any specific need. The position of the hotel is extremely convenient, close to restaurants and river Vardar. the gym is small but not crowded, so it’s enough for me.
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Gæstebruger
Overnattede i sep. 2022
Par
4.0/5
Meget god
Slået op den 22. sep. 2022
We only stayed here a night. The exterior of the hotel reflects its age but the interior of the hotel has been refurbished and we were pleasantly surprised. The rooms were quite nice, and the ground floor facilities (bar and restaurant) were also nice. Location was brilliant - close to the river and riverfront bars and restaurants and a short walk to the old town. If we had been there for longer we might have liked a pool and other facilities but for a quick stay in Skopje we were pleased with the hotel.
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Gæstebruger
Overnattede i jul. 2022
Forretningsrejsende
3.0/5
Slået op den 16. jul. 2022
The hotel has been refurbished recently. The staff are lovely and helpful, the breakfast is excellent, the bar and ground floor facilities are also great. However, the rooms are small, air con doesn't go below 22 degrees (so room is baking all night when outside temperatures are well over 30, and switches on and off constantly, interrupting sleep), bathroom is small with over bath shower - not easy to use, water pressure is poor and hard to get a good shower - not much room in the bath for bigger people. Mini bar and laundry prices are obscene - 3 euros for a 100 ml bottle of water and to launder a shirt, trousers and undergarments is over 25 euros. Also, some appliances in rooms randomly don't work. Shame, as the location is excellent and there is a lot to like.
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Svar fra overnatningssted: Hello, Ali_Vickers Thank you for letting us know about your experience at our property. It's very important for us and will help improve the quality of our service. I shared your review with our management team. Our staff will review all your concerns as soon as possible. I offer you my humble apology for the details you mentioned. Our establishment aims to meet the highest expectations in your business or leisure trips. We're always thankful to see you have opted for us for your accommodation. I hope we get another chance to show you can do better. Our staff can't wait to serve you again soon. Alejandro G. Case Manager IHGService
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Gæstebruger
Overnattede i okt. 2024
Andet
4.0/5
Meget god
Slået op den 16. okt. 2024
Quarto andar alto ótima vista do Holiday Inn Skopje na cidade do mesmo nome na Macedónia do Norte Tudo bem : receptividade , limpeza , chuveiro , alimentação oferecida no desjejum, elevadores para se deslocar nos vários andares , quartos amplos .
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