Grand Hotel Da Vinci

Hotel strepitoso, camera super! Il migliore della zona! È già la seconda volta che ci torniamo!

I had a great experience during my stay at this hotel. The facilities were clean, comfortable, and exactly as described. I’d like to give special thanks to Elena at the reception. Despite her young age, she was incredibly professional, charming and efficient. She listened to us and handled our requests with such confidence and grace. Her dedication and warm attitude really made a difference and contributed greatly to the positive atmosphere of the hotel.

The hotel was beautiful and the staff were incredibly accommodating and friendly. I wish this could be a 5 star review but our room situation was undesirable. We had booked a Junior Suite sea view room which was beautiful but maintenance could not fix our AC after 3 attempts. They actually turned the heater on and the room reached 26 Celsius despite assuring us the room would cool down in 10 minutes. Each morning there was a sewer smell from our bathroom that was barely tolerable the first morning. On the second morning we couldn’t even walk into the bathroom it was so bad. The hotel switched our room for the third night with working AC. Unfortunately from midnight to 6am a constant clanking every 60 seconds was coming from the walls and we could barely get back to sleep. It was our last night so we didn’t even have the strength to find another room in the middle of the night. This was the start of our 10 day vacation which really got things off to a horrible start. The morning buffet was very good and again the staff were friendly. This would have been a 1 rating if not for these two factors.