Hôtel Mercure Cergy-Pontoise Centre

設施：設施齊全，還提供取暖器，洗漱用品都是歐樹

Propre, personnel agréable Confortable et très très propre

Check-in was easy. The front desk staff were very friendly at all hours. There are two lifts. The hotel is located in a sketchy area so be mindful of where you walk outside. Even the staff warned us away from certain areas. There are some shopping complexes just a 10-minute walk down the main street, as well as the train station. The room was small and hot. The bed was uncomfortably hard, unfortunately. There were all non-feather pillows and a table on each side. There were also power outlets on each side of the bed--perfect for charging devices at bedside. The room had a mini fridge (yay!) and an electric tea kettle. The bathroom was tiny with scarce counter space. The shower water pressure was ok and the hot water stayed hot, but the shower floor was quite slippery. The towels were very thin. The wall-mounted magnifying mirror was a nice touch but it was broken, stuck facing downward only, rendering it useless. The WiFi was strong but not password protected (boo!). The hotel has a bar (staffed by the friendly front desk personnel) but no restaurant. The whole hotel could use a remodel. I'd prefer to look elsewhere the next time I'm in the area, if there even is anything better.

Ran down hotel, needs more than a few updates. No electric outlet in bathroom unless you want to shave. Beds are hard as a rock and pillows are flat. Breakfast was underwhelming. When I return to Cergy for business, I will NOT book this hotel again.

Mercure Pontoise Cergy offers a comfortable stay with its spacious rooms and modern amenities. The staff is friendly and accommodating, ensuring a pleasant experience. The hotel's location provides easy access to Cergy's attractions. However, some guests noted minor maintenance issues. Overall, a solid choice for a convenient and enjoyable stay.

The environment is quiet, the room is very clean, the service of hotel is very good.The shop mail and a lot of the restaurants nearby and the transportation is convenient. And the price is not expensive,take the train go to Paris only half hour

The hotel staff were friendly and hospitable, always ready to assist me with my needs and concerns. The complimentary breakfast buffet was another highlight of my stay, with an array of dishes and beverages to choose from, catering to various dietary preferences.

On s'attend, dans un Mercure, à trouver de bonnes conditions de travail. Au final, pas de bureau dans la chambre (à part une petite table à roulette type hôpital), pas de bureau à l'accueil (à part une petite tablette et deux tabourets hauts inconfortables). La seule solution proposée, après négociation, est un espace de 30 cm dans le hall d'accueil entre une imprimante et une machine à café. J'ai dû insister lourdement pour accéder le premier soir à une table de petit-déjeuner, face à un personnel d'accueil qui n'a manifestement pas compris le problème et qui est resté très distant par la suite. Membre ALL ACCOR Platinum, je ne remettrai plus les pieds dans un Mercure.

Hôtel à recommander ! J ai passé un excellent séjour. Personnel serviable et souriant ainsi qu une chambres grande et climatisée. Petit déjeuner copieux . Proche de la gare Cergy préfecture. Je reviendrai régulièrement pour mes prochains déplacements