Hyatt Place Austin Cedar Park

The hotel is in great condition. Very clean. Breakfast was good. Staff were very hospitable. We like staying there for events being held at the HEB Arena. The Arena is close by and very accessible. The bed was comfortable and so were the pillows.

My stay here was great. The hotel is very modern, clean, staff is all very friendly. There is plenty of space to work and/or visit with others in the lobby. The breakfast bar was very good and appealing! The room was very nice, bed comfortable!

AC stayed on, even after we turned it off. The temperature even dropped lower (to 62 degrees) by morning.

Dear sirs, I am not happy with your hotel service. Your service was very appalling and sub standard service. There was no welcome water throughout our stay in your hotel. I am 68 years old with my 39years old daughter. I don't drink anything cold, but there was no kettle to boil water in the hotel, l was going downstairs to get hot water, and the coffee maker in the room 405 is leaking water on the table whenever my daughter tries to get hot coffee or water. The room was not properly cleaned and no shower cap for us to use and only one soap was given to two of us. Even, on Tuesday when l got to the restaurant for breakfast at 8.40am to get the oatmeal, the staff already taken the pot, when l ask for the oatmeal, l was told it has finished. In which we saw the restaurant staff having it later. I think, the staff are very selfish and not care for their guests. Your hotel doesn't care for the elderly people. Lack of empathy and support. Therefore, for the appalling service points above, the money you took from my account doesn't justify the service l received. I will request for a refund of two nights please. Kind regards Florence Ayoola

I have been at the hotel for several months and it is in a good location and good services. Staff is very helpful.

I was in town for a wedding and the hotel was less than 15 minutes from the venue. The hotel and room were very nice, the staff was very friendly, and my stay was pleasant. I would definitely stay here again.

Great place to stay and meet up with friends and family from a wedding. Breakfast was a nice touch and there is also a bar (although closes early). Coffee was good rooms were a nice size and comfortable and the hotel was easily accessed from highway but not loud with road noise.

Great place to stay on business, good rates, decent location, and helpful staff. I only wish they had security onsite patrolling the parking lots, because of the proximity to highway and incidents of vehicle theft and burglary.

I have stayed at this location several times, I had a hard time finding it on my first visit, but now it is easy to find. Good location to shopping, dining and spas.