Crown Regency Hotel & Towers

Da jeg trådte ind i lobbyen, blev jeg straks ramt af stanken af ​​myggespiraler fra toiletterne. Morgenmaden på anden sal havde den samme lugt. Det var uudholdeligt. Selv da jeg boede på 29. sal, kunne jeg høre bilernes og motorcyklernes horn på hovedgaden om natten; jeg sov ikke godt hele natten.

Consistently great service and comfort—no wonder we keep choosing this hotel again and again.

The location is great. But i think the staff needs more supervision specially on the cleanliness and routine cleaning

I will not recommend this hotel to anyone. Poor service. First time in my life I got to use the bidet as shower. We called the receptionist for our complain about the unbearable hot temperature of their shower and we are told that they will call the engineering dept.to respond to the issue. But after almost an hour of waiting (imagine, I already got my body pre-showered,because I stopped when I felt that the water is so hot) we got a call asking if we will be extending our stay. And luckily, it was my husband who answered the call. And calmly replied, “No, we will be checking out in a moment”. Because if I were the one who got the chance to answer the call, then I will say “we will definitely not extending our stay. And never to come again.” I decided to just use the bidet as shower so we can leave the place. I hope this will not happen to anybody. Their price doesnt justify the means. NEVER AGAIN! 😌

All destination is for 19th floor. And then you transfer to the other elevator for 20 to 40. The best VIEW! We stayed at 2907 (29th floor). Choose the sea view. And you’ll wake up to the magnificent Mactan Channel and the the beautiful Cebu Skyline. Big beds, marble comfort rooms.

The location of the hotel is great, it’s clean, and the staff are kind