Crown Regency Hotel & Towers

Maintenance is bad or should i say worst...no hot water in shower..cant use t.v...hair Blower is broken.after calling them,,they didnt even bother to check . towels are dirty looking(dirty white) obviously looks.old like decades of using already..buffet breakfast food are not good but expensive....

Overall it was an enjoyable experience.

Hotel was very dirty and under renovation. All The activities listed under hotel is not available. Even the swimming pool half is under renovation. Their breakfast has very poor options. Toilet flush is not working, sink water stuck, aircon spoilt. Over all I would Never go back there and never recommend anyone to go there. Their photos can be very deceiving.

Hotel wasn’t horrible but I just think I came at wrong time. Hotel needs a little renovation done to brighten up pool areas. They were a bit run down. While I was staying there I barely had hot water. And when water did work the pressure was low. Besides that, the room was pretty clean and modern. The service staff were good. The door man and door people were friendly. They had a nice gym with almost every machine,a spa, mini casino and a restaurant in the building. You can get your laundry done for very cheap in tower 2 of the building. Overall it was decent if you are passing through cebu. The location is pretty good because you are next to a lot in city. But it is very busy when you exit hotel.

The request for make up rm was not responded. The staff keep on ignoring our request. The house keeper just get the used towel, that we used for 3 days to save water. But until now they did not gave us replacement towel. How poor the service are. I will not stay here anymore.

The location is great and perfect, because it is in the heart of central business district. It is easy for our guests to mobilize within offices.