Hotel Elizabeth Cebu

Very late check in but the place was clean and looks good. Called inband was told that early check in was possible but when it is check in time, they said its not available.

Enjoyable stay, right near Ayala mall. Comfy beds, staff were friendly

Room was very well maintained and clean. Great room service. Overall good experience staying in the middle of Cebu city.

Location is Great ib the heart of Cebu, near Malls and Church and almost everything. The downside is few and linited parking space, less amenities - no pool and gym. But overall it's great aside from the parking space. Thanks!

I'm sorry, but the musty carpet smell ruined my experience. It smells as if the hotel hasn't shampooed the carpets in 20 years. I asked to change rooms the first night, but that didn't make much difference. Such a small room window meant that I couldn't air out the room. The smell was so fetid, that I'd cover my nose with the bed linen just to sleep. I was tempted to sleep in the bathroom where there was no carpet, or even just book another hotel. I can't recommend this hotel to anyone, and I won't be returning unless they remove or replace the carpet, as I doubt even a shampoo job would remove odour this bad. They've had complaints about the carpet before, so I can't see this happening. And that's a shame, because the decent interior design and amenities provided is on par with that of a 4 or 5 star hotel. It's too bad the hotel managers will scare off potential guests just to save costs on shampooing carpets. I can't always say positive things about the service, either. While the staff are polite, I'd ask them to fix my safety deposit box while I was out and it never happened. I'd have to keep reminding them to supply me with water, a little cumbersome since I really didn't have a direct way of communicating to housekeeping. There was a phone line, but calls weren't answered. Regarding location, you'd think it's a prime location given its proximity to Ayala Mall. Just be warned that the hotel is positioned between major traffic jams (see the photo). These traffic jams didn't just occur during peak hours, either. Otherwise, the rooms weren't as noisy as it looks.

Nice view. Good Breakfast. Nice Hotel and rooms. But during our stay, the phone line in our room is not working and the bidet is not working properly, but no big deal. We still enjoyed our stay 😊