Gæstebruger
7. maj 2025
The grounds and the location are great. The service and the breakfast are atrocious. It appears that the kitchen basically is trying avoid serving breakfast. The choice is the poorest I've seen anywhere in Brazil and I've stayed in places that are way cheaper that offer a lot more. When they run out of something at breakfast (juice, eggs etc), they don't refill even if some guests are still to come. That leads to a race between guests and the early bird gets the worm while others are to eat whatever is leftover. The waiters are nice but the kitchen is downright passive aggressive. I asked for two fried eggs and it i had to ask three times and waited 45 minutes ( this is not an exaggeration). The waiter was apologetic and he went back to the kitchen numerous times but the lady in there seemed to ignore him. This is a small hotel with very few guests and it took her 45 minutes to get me some eggs? Not acceptable. The deluxe room is fine but pretty sparse with poor pillows and a bad shower. Completely fine in a cheap Pousada, not ok in one of the top hotels in this town. Next time, I will stay at the other places that are essentially the same, but are priced accordingly.
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