Cayley Mountain Resort

We stayed there during one of the coldest weeks in June and had NO proper hot water for 5 DAYS. Only 2 people out of 5 could shower each day, the rest of us froze. We complained daily. And guess what? Nothing was done. Hendrick (Resort Manager) and Paseka (Front Desk Manager) were completely useless. They didn’t care, didn’t act, didn’t resolve anything. To "compensate" us, they sent a ridiculous WhatsApp offering a head and shoulder massage for 2 people. WE WERE 5! That’s not compensation — it’s an insult. We replied… and they’ve ignored us ever since. This was supposed to be a holiday. Instead, we spent our time chasing after staff who clearly couldn’t be bothered. We’re seriously angry and disappointed. 💬 And no, we don’t want another “sorry to hear about your experience” response. We want accountability and proper compensation. 🔥 Avoid Cayley Lodge. If something goes wrong, don’t expect help — because their management just doesn’t care. #TravelWarning #CayleyLodge #Drakensberg #HolidayFail #CustomerServiceFail #NeverAgain

We experienced an enjoyable stay. Thembi at the reception desk was extremely helpful, pleasant and attended to all our requests with a smile. Mazibuko at the restaurant was very accomodating to our preference for a vegetarian breakfast and was very pleasant and always smiling. The resort was very clean and tidy and the recent renovations really bring the resort to a great standard.

I went here for my mother's 40th birthday with a large group of family and u can say that the experience was amazing. I enjoy the Drakensburg very much because of the mountains and the simplistic nature if things. I am a city girl at heart but I loved staying here as it was a modernised mountain stay if that makes sense. Accommodation was beautiful I had fun playing putput and the table tennis and it was overall just a pleasing experience.

Beautiful part of the country. Adequate accommodation. Peaceful setting. Relaxing atmosphere. There is a Day Spa, a convenience store, restaurant and bar, and numerous fun facilities for entertaining the entire family. Unfortunately, the beach area was being furbished when we visited.

If you are a family renting only a 2 bedroom, you will be in my situation and to save you the lack of sleep and wasted money consider booking all rooms, if this is within your means, if not take your family to a place that will be more comfortable and whereby you'll feel more secure, relaxed and at ease without having to feel unsafe about allowing your kids back to the room alone because you dont know who you share that unit with. The above is a stress, therefore rethink this resort, before taking your family to go have fun and unwind.

Cayley Lodge is a beautiful resort with plenty to keep the family busy. We had units that overlooked the dam. The units were two bedroom 6 sleeper units and have a large open plan lounge, dining room and kitchen so you can chat whilst cooking. The kitchen is well equipped with a 4 plate gas stove and electric oven, a microwave oven, fridge, kettle and toaster. There is also a fireplace in the lounge section and a braai in the dining room section. The Resort staff are super efficient and friendly and will assist you with whatever you require. They have specific staff to keep you and your children entertained all day. We went down to the dam and the children had fun on the electric bumper boats. Our meal at the restaurant was delicious and the waitron staff were very attentive. We, as a family, had a wonderful time within the Resort and also outside the Resort, there is lots to do in that area.