Gæstebruger
28. juli 2024
I have stayed here twice to attend the same professional conference. The resort is beautiful and belnds well with the surrounding natural terrain. However when I attended in 2022, there were many issues trying to book a room under the group rate. I planned on attending the same conference in 2024, but again had a terrible time trying to book the group rate on the resort portal. Even when calling by voice with over a month to go in the window to book under the conference block rate, the resort refused to book me at the rate, despite saying they had many rooms available. After discussing with the conference organizers, I learned that many members had similar poor experiences. This place is obviously more interested in up-charging guests who would otherwise be eligible for group rates. I liked this resort enough I seriously wanted to return for a vacation, even at a much higher/normal room rate. However, after two poor booking experiences, sadly, I will make it a point to NEVER go back.
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