Four Points Flex by Sheraton Cardiff

Clean and tidy rooms. Friendly staff. Excellent location.

The location is superb. It is adjacent to the Cardiff Central train station and not far from the Central market and Cardiff Castle. The check-in and check-out process by front desk are simple and not taking long time.

The hotel would have been great value for money if it wasn't for the fact that I had the worst night ever in a hotel. Whoever was placed opposite my room in the hotel took it upon themselves to make as much noise as possible until 1:30 AM, to the point it was shouted in the corridor outside my door. They even kept trying my door handle, and I was unnerved all evening, having the need to barricade myself in. As a single woman staying alone, I didn't feel safe to go to reception until the next morning, where when I explained what had happened, I was told, "Oh well, hopefully next time you come it will be better." I bitterly had 4 hours of broken sleep and left at 7 AM. It's a shame as it's located exactly where I needed and the room was suitable to my needs. But the whole point of a hotel room is to sleep, and I did not sleep or feel safe.

Loved everything about this hotel, right from location, hotel receptionist, the room, very clean & cute and really great prices too. If you are in Cardiff, this is the hotel to book.

Perfect simple clean and friendly hotel that provided everything I needed for a quick one night stay.

Let us check in a bit earlier when we requested to just drop off our bags! Glad to have been able to go around Cardiff without having to lug around bags and having had a chance to properly freshen up!