Four Points Flex by Sheraton Cardiff

Let us check in a bit earlier when we requested to just drop off our bags! Glad to have been able to go around Cardiff without having to lug around bags and having had a chance to properly freshen up!

Nice room & service. Will book again when I come to Cardiff. Just 3 minutes walk from train station.

Friendly and slick service at Reception on arrival with an excellent central location. Despite the busy and lively surroundings the sense of calm and quietness is remarkable and provided two very good nights of sleep on a weekend when the nearby city night life was buzzing. Great stay.

The hotel is very close to the train station (less than 2 mins walk) and the city center. The staff were very friendly but it seems that they somehow lack of experience. I booked a room on trip.com and had prepaid for the stay. But I was charged again for the stay when I checked out. Thank god trip.com was able to refund from their side. The room has no window, so only the Air Con provides ventilation. Bathroom can smell sometimes.

They kept deducting money from my account, after so much complain, nothing was done until after 2 months, bad customer service too

Wasn't great mostly due to the fact that you had Taxi drivers outside beeping horns all hours of the night. People fighting and shouting outside the hotel. As well as the Fire alarm going off at about 10:40pm. I had to check out by 04:50 Am to catch a train and I didn't get to sleep until about 2:30am This hotel is however right next to Cardiff Central Station so perfect for Travelling by train. Which is why I booked here. After explaining my stay to reception I asked for a bottle of water for my travels and it was given to me complimentary which I really appreciated. The hotel Staff were polite and welcoming, however and the room was quite clean. TV didn't work however which is a shame.