The Imperial Hotel

Lovely people who own it but this hotel is a health hazard. Very very dated, unclean and old. The breakfast was nice. It was overpriced for a night considering the standards they hold. I really felt I couldn’t complain directly as the people were lovely but if you are wanting a pleasant sleep in a room that is acceptably clean, this will not be the place for you. Not safe for children, the room had considerable damp, very poor decoration, springy mattress, unfit shower, windows were a health hazard with the amount of mould, dust and dirt. Bed linen was clean as were towels and carpet felt clean but the bathroom was very dirty and unsanitary. Such a shame because the owners were lovely but they must either not see what is wrong or not have the capacity to fix it. The noise at night from the sister bar was horrendous and the people in the courtyard had no regard for any residents or hotel guests. This could be a beautiful hotel in a prime area but sadly, it is old, tired, dirty and very dated and decrepit.

I’ve given this small hotel 4 STARS because of the very WARM WELCOME, the AMAZING STAFF - HEATHER & LORRAINE who cannot do enough for you & are so very friendly, helpful & just so genuine & lovely! They ladies go out their way to make you feel safe, warm & welcomed!! Patricia is also lovely! The breakfast is OUTSTANDING and cooked fresh for you, with an abundance of tea/coffee/toast/fruit juices etc with cereals before your cooked full Scottish Breakfast ( and I mean full plates) YES this Hotel is very outdated - very old fashioned & needs a total refurb, it is such an old old building & I do pray the place is updated soon) but the hospitality & warmness of these ladies is second to none. NOT a place we would USUALLY stay, but on this occasion we thought we would give them the benefit of the doubt - I’m so glad we did!! Thank you so much Lorraine & Heather, 2 of the kindest sweetest ladies we have ever come across. Hope to see you both again soon. Sharon Michael & Hunter, room 14 x

Initially I wasn't impressed. Even the owner admits it's not a fancy establishment. It is a bit tired looking. However, what you do get is a clean bed, a good breakfast and excellent customer service that will do it's best to cater for what you need. This is a hotel to use as a base and go out for the day.