Hotel Ristorante Fior

房間很老了，旁邊有超市，前台服務一般，3點開始入住

環境好，但服務人員態度不是那麼熱情

The hotel was splendid. We got two rooms that were interconnected. The interior was stunning. The hotel halls were really beautiful and looked very modern so I was expecting a modern looking like room. Instead I was surprised because the rooms were exactly like a big cottage in the mountains, everything made of wood. The beds were great and comfy. In the morning, there was a buffet type. A lot of meat for sandwiches and tasty deserts (more then 5 types of croissants). A lot of choices for drinking. The outside is green and has an infinity pool outside if you wish to swim. Known for its events, we attended a wedding and the staff, the chefs were really good. Great hotel, would recommend.

The hotel is conveniently located a little outside the city centre with a big car park free of charge. Rooms are unfortunately old-fashioned and in desperate need of refreshing. The air conditioning is poor and very noisy. Breakfast is disappointing even for Italian standards (very limited choice of mediocre foods, only water-boiled eggs included in the price, only one hot beverage from the bar included in the price, other than that you are supposed to help yourself to some poor coffee from an automated machine, or pay extra). Most importantly though, the swimming pool (which is very nice and big and perfect for sporty swimming) is only accessible in the afternoon (the justification being, apparently, a lack of life guards, which is ridiculous because people could swim at their own risk without a life guard). Last but not least, they wanted to charge a fee of 3.50 EUR for every swimming pool towel, which I found scandalous.

My husband and I stayed for a total of 3 weeks while visiting family in the area. We can’t say enough good things about it. From the professional and kind reception from Mariangela who greeted us every morning, to Dino and Anna at the breakfast area, simply a fabulous memory and delightful conversation. Breakfast variety was plentiful and the presentation lovely. Always remembered how we took our cappuccini. We enjoyed the pool almost every afternoon in the august heat. Loved the caprese snack on focaccia made by Dino. He made a killer Aperol Spritz to go along with it. Lifeguards Marco, Luca and Paolo also fine young students with great personalities were always available to help set up for the day by the pool. Best of luck with your studies. Grounds were immaculately kept and a pleasure to walk about. The housekeeping staff also lovely. We were taken care of everyday. Tina, your smile is contagious. Rooms are small but I didn’t come to Italy to sit in my room so for us it was totally fine. Simply a wonderful stay and hope to be back soon. This is where we’d definitely stay. Lydia and Chris

Sono stata in questa struttura attratta dalla vicinanza all’ospedale, mio marito ha avuto un intervento. Ho condiviso il motivo del soggiorno in fase di prenotazione, tanto che viene aggiunta una nota nella mail di prenotazione che riporta la possibilità dell’esenzione sulla tassa di soggiorno. Dal momento del check in ho comunicato che essendo un viaggio di salute, le date avrebbero potuto subire variazioni, pensando eventualmente a una notte in più. Già lì la receptionist mi è sembrata poco “disponibile” qualora ci fosse necessità, ma va beh. La mia prenotazione era di 2 notti, una già pagata a conferma di prenotazione. L’hotel carino, ma mooooolto distante da un 4 stelle, anche se buono il ristorante, cameriere molto gentili e stanza pulita. La mattina seguente, dopo la visita in ospedale negli orari prestabiliti, per necessità vengono cambiati i tempi di ricovero, a quel punto valuto di andare a casa per tornare nel fine settimana (era previsto un ricovero di soli 3 giorni, motivo per cui ho prenotato 2 notti e abito a 200 km). Torno in hotel, condivido il cambio di programma alle ore 14:15 e la signorina presente alla reception, con una insensibilità mai vista, pensa solo al fatto che questa stanza rimane “invenduta” e quindi mi addebita comunque la notte anche se non ne usufruirò. Pago, non faccio polemica ma di sicuro non tornerò più, quello che penso l’ho condiviso via mail senza ricevere risposta alcuna. Vi auguro possiate accrescere la vostra sensibilità se ospitate persone che hanno bisogno dell’ospedale, ricordo che è un centro oncologico e che la persona che vi trovate di fronte potrebbe aver pensieri molto più seri di una stanza vuota, di sicuro non lo consiglierei a nessuno!