Anusca Palace Hotel

We had a wonderful two-day stay at Hotel Anusca. The breakfast was absolutely delicious, offering an impressive variety and fresh food. The atmosphere was welcoming and familiar, and the staff extremely friendly and always ready to help. We dined at the hotel's restaurant, Gastarea, where the service provided by Rafael was outstanding. Rafael is extremely kind, professional, and speaks English and Spanish, which facilitated communication. He recommended an excellent local wine, and the dinner was delicious. Although we didn't have time to visit the wellness area, we will definitely be back. I recommend this hotel for families with children as well as couples. And yes, they also accept pets; we came with our two small dogs, and everything went perfectly. Adding to all of this, the impeccable cleanliness of the hotel significantly contributed to our comfort and overall pleasant experience.

The Anusca Palace Hotel is within a cluster of several hotels in the resort area of Castel San Pietro Terme. I found that it is one of the nicer properties. Our room was recently renovated and was very nice and clean and was of moderate size. The internet worked well and the TV had satellite TV service, allowing viewing of channels from the U.S. The property had a very nice outdoor pool, which was a requirement of the wife, especially in the 90+ degree heat of July. Hotel staff was courteous and helpful. One annoying feature was that the key card had to inserted into a slot to turn on power to lights and AC. Only one key was issued to us as the hotel said there was only 1 key per room and more keys were on backorder. This was inconvenient when my wife had to have to key to stay in the room and when I returned later in the evening, I had to have hotel staff let me in. Hopefully this might be fixed now. Food was a disappointment. The expectations of dining in the Emilia Romagna area of Italy are fairly high. Breakfast, which was the same fare (egg, cheese, cold cuts) each day, had no change over the course of a week. Food attendants were not attentive to the buffet as items would frequently run out. The wife had dinner one night which was a pizza night and it was lackluster at best. There were better dining options throughout the town. Overall, the stay was very nice, but it would be wise eat out.

Un barista vero dopo una serata difficile è riuscito con il suo modo di essere "semplice" a rianimare la serata in modo super positivo..Abbiamo avuto il piacere di farci servire da Enrico. Professionale, competente e soprattutto Simpatico.

Hotel molto curato. Situato a Castel San Pietro Ho alloggiato in suite Terra, ho trovato una camera pulita e spaziosissima e ben arredata. Con elementi di design che impreziosivano l'ambiente. Le aree comuni dell'hotel sono ben curate, e la struttura dispone di alcune chicche quali la palestra, un salone di parrucchiere, uno studio dentistico, ed una spa. Ho usufruito della spa, completa di idromassaggio e sauna. Adiacente all'hotel, di loro proprietà, si trova un eccellente ristorante "Gastarea" Personale preparato, servizio adeguato al livello dell'hotel. Unico appunto che farei per rendere questo hotel ancora migliore: ho notato la mancanza di un addetto che aiuti gli ospiti con i bagagli.

Deludente! L’ accesso Spa € 48, non include nemmeno il kit (ciabatte, telo, lucchetto per armadietto da pagare extra). Dallo spogliatoio alla spa non vi é un accesso diretto, occorre pertanto passare dalle scale, il che oltre a essere scomodo é anche impattante sulla salute per via dello sbalzo termico. Inoltre, lo spazio spa é piccolo; trovate una grande piscina con due docce con cascata cervicale (n.b. devi essere alto almeno 1.70 per farla), una piccola piscina idrommassaggio, un bagno turco e una sauna, docce emozionali (non funzionanti). Per non parlare degli spogliatoi! Phon non funzionanti, detergente mani non presente tanto meno kit cortesia bagno. E dire che é un hotel **** Soldi rubati, scongliatissimo

Informazioni errata riguardo la spa. Siamo venuti apposta giorno prima per informarsi su spa. Abbiamo pagato la camera concinti che 15 agosto potremmo rilassarsi nella spa. Invece spa 15 agosto era chiuso. Ma giorno prima nessuno ha detto niente.