New Hotel Piscine Wellness & Spa

I really appreciated this hotel after a long journey to Casablanca. I found the rooms (we had 2) clean and spacious. The staff were friendly. The location isn't ideal as it is far from the sites and the traffic is loud. There is a restaurant attached to the hotel. There is a reasonably priced spa.

This is a well-located hotel on the tram line, 1.5 km from the touristic pedestrian mall. The room was a little dated, but had firm, clean mattresses, clean bedsheets, and an updated bathroom. The buffet food was probably the best one during our tour of Marocco, with a wide selection of food including some local food choices. The problem is that we did not go with a group to the dinner buffet. The (male) server charged us each for the included drink (and we chose water). This was not accidental, as other tour group members who dined separately were also charged for their included drinks. We went with the waiter to discuss this with 3 other (male) servers/managers at the cashier station. They all insisted that the drink was not included in the price. We debated this (in French and English, so there was no language barrier), but after a few minutes, we felt uncomfortable arguing in a foreign country and just paid for the drinks. As you can see from the photos, the menu includes a wide selection of drinks. It is a shame that a hotel which should have received a very good rating has staff colluding to scam their guests at the dinner buffet.

New Hotel bang slap on main road with trams running up and down in this busy vibrant city. 2 night stop would be okay, compared to other hotels across Morocco clean rooms and helpful staff. Restaraunt set out like the old Wimpy bars UK, and sadly ZERO provision for Celiac or Gluten Free food..... despite having been asked 2 months before.... and phone call to Reception. A brief stay..... it's okay.