Gray Boutique Hotel Casablanca

部屋がとても広く綺麗だった。シャワールームの扉に隙間があり、バスルームが水浸しになってしまった。フロントの女性はとてもいい対応だった。

第一次來摩洛哥，在網上選看了很多酒店，最終選擇了格雷精品酒店，酒店非常舒服，房價很大，服務態度好，來摩洛哥值得再次入住；

房間很大 可是衞生間差 排水不暢 小 早餐種類少 但是有馬卡龍

A disappointment. We arrived at 5 pm to a room with no towels and missing pillow covers. Came back after dinner and still none! After FOUR requests we took them out of a cleaning persons cart. The email password did not work despite repeated tries either the front staff. Finally, a bellhop let us into the VIP one and it worked perfectly. The room was very dark and impossible to read was was trying to get the TV to work! Breakfast at 8 am was terrible. The buffet had basically run out of everything except pastries and bread. The table we were seated at had not been cleaned despite many clean tables. Yes they cleaned it but no cutlery. The suite itself was beautiful except for as noted above We mentioned these points to reception and were offered another breakfast. Who would want that?

Incredible service, comfortable room with en suite kitchenette. It was our haven in Casablanca. The staff was very friendly and accommodating and went out of their way to make us feel welcome, always with a smile, always helpful. This hotel was one of the best parts of our trip to Casablanca. Walking distance to sites, easy to access, great WiFi. Everything about this hotel made us feel at home and welcomed. Grateful for our experience here.

This self rated 5 star hotel should be rated 3 star at best. The only reason we stayed here is because this is where our tour commenced. Arrived from our long flights at 3.00pm and were told the room is not ready. We sat in the foyer and nobody even offered us a drink of water. After 1 hour we asked again when our room would be ready and were told we could finally enter. How long were they going to leave us there if we didn't ask ? Room was just average. We asked for additional water and were told to buy it in the street . The restaurant was poorly staffed and the food was ordinary.

As a well-traveled family who has experienced numerous hotels of similar caliber, this Casablanca boutique hotel stands out as an unparalleled gem. From the moment we stepped in, the warmth of hospitality enveloped us. The family/friendly rooms exuded comfort, comfortable beds, spacious living room with cozy sofa and Tv with various programs and applications such Netflix, very good breakfast and the thoughtful amenities surpassed our expectations. Having explored various destinations, we confidently attest that this hotel surpasses its counterparts, offering an exceptional blend of Moroccan charm and top-notch service as well as an excellent Spa, and I found all what I needed at the gym in the fifth floor :) It has set a new standard for excellence in our family’s travel experiences.

Worst experience the air conditioning is not working no information was given when we checked in later asked they informed to open the window and sleep. Staff unfriendly and rude not willing to help and asked to find another hotel as they can’t help

Together with two other couples, we had come to Casablanca for a wedding. The hotel is conveniently located in a quiet area with many restaurants in the neighbourhood, the big mosque in walking distance, anything else easily reachable by cheap taxis (beware: tendency to cheat the meter). The three rooms were spacious, one nearly double size from the two others, with separate bedrooms. Poor state of maintenance everywhere, staff tries hard to help. Cleanlines so-so. Beds are comfortable, wardrobes small, baths too, with hardly any surface to put toileteries on. Walk-in showers with grime and mold in corners. Towels vary in shades from gray to brownish and are very frayed, but get changed daily for others of the same quality. The hotel was extremely skimpy with toilet paper, for no apparent reason, to the point that one of us got a big pack from a near-by supermarket to supply all of us. Breakfast from a buffet, quite poor, not a trace of the wonderful local fruit offered everywhere and available in abundance. Coffee is very sad, the machine was broken, so there was Nescafe in its well-known lousy quality with sugared ! milk - none other available in three days.