Best Western Carthage Inn Suites

Good Experience Very good experience. Called front desk with TV problem and service man was there within 5 minutes and solved problem. Room clean and room quiet even though by elevator. Would stay again.

2nd time this year that I stayed at this location and had a similar experience with holes in the sheets Which reported last time. Also tolet isn't installed properly. Last trip the bathroom sink faucet leaked all over the counter tops. The only thing good about this place is the breakfast 4 star

Pleasant Room & Staff w/Pond View Room was good quality for location and price. Beds were comfortable, had a ceiling fan in addition to typical through-the-wall heat/AC unit. Our time of year needed only AC & ceiling fan. The AC worked but was VERY loud every time the compressor cycled on. Fortunately we needed limited run time, so I reported it when I left. It was entirely manageable. Spacious bathroom countertop. Decent sized under counter fridge that worked and was quiet. The in-room coffee maker was one of those single-serve units with the disposable plastic "boats" that hold a filter-pack of coffee. Hate those. Not very compatible with guest supplied coffee, and they tend to splatter water all over if you try to heat water for tea or cocoa. I don't have to have K-cups, but would rather have something more flexible, like an electric kettle with coffee in pour-over filters. Had hot breakfast options. Not tons of variety from day to day, but certainly adequate and of reasonable quality and well tended during breakfast hours. Hung out the "do not disturb" card all but one day when we needed fresh towels and trash service. Room was cleaned and beds made. Our things treated with respect and placed with a little extra care that put smiles on our faces! Really enjoyed the view of the pond to the rear of the hotel. Our room didn't happen to overlook it, but saw it from the breakfast room each day. Would stay again.

The housekeepers were the best. Hands down have hired the best. Friendly clean and very pleasant women

Weekend get away I ended up being sick at time of check in. The front desk hostess was absolutely wonderful and helpful with what we needed during our short stay. I wish i would have gotten her name so i could give her a shout out.

Very comfortable. Just what was needed after visiting at a hospital all day and night. We could shower and nap. Hot breakfast. Great customer service!