Carrollton Hotel

The beds were comfortable. The room was adequate for what we needed for one night. The restaurant on the premises was convenient, excellent Mexican food. The downside...my nine-year old wanted to swim. The pool and hot tub were freezing. The pool needs major maintenance and should just be shut down and not advertised. The paint was chipping. Just gross.

Continue to be unimpressed Our room we stayed in had the air conditioner/heater running 25/7 the only way to get the air conditioner off is to unplug the unit. The Bathroom shower door would not stay shut nor was there any water pressure.

The staff was very friendly. The pool wasnt open. The outlets in the room needed repair, unable to hookup ear buds/head phones to the television.

Very clean inside the room, outside on the property, and inside in the common areas. That's very important to me. The staff were helpful and responsive. Decent breakfast. I would definitely stay here again, in fact this is my second time here. I especially like the patio entrance to the room. You can park right at your room and come in and out easily. I find that very convenient and I feel safe with this option in Carroll. I wouldn't stay in this type of room in, say, Chicago, but here it's great. The property doesn't get five stars for these things: no elevator. The bed isn't comfortable for me; you may find it is for you. The ADJUSTABLE shower head is seven feet up on the wall, so while I would love to adjust the shower flow style, it's impossible for me, thus rendering it useless for me. I think it would have been difficult for my 6'4" son to reach. Lastly, we booked one room, but it had a (locked) connecting door -- and paper-thin walls. The 'neighbors' were LOUD, inappropriately so, and we (and other guests) had to complain. The staff was VERY responsive to our complaints and the rowdy guests were ejected from the room (hotel?). If you plan to be noisy, or need it to be super quiet, you should mention that to the staff at the time of your booking. I definitely recommend this hotel.

Awful experience Check in was smooth and easy but was all downhill from there. 1st room was 80 degrees and the AC was broken. Wasted an hour getting moved to another room. Once that fiasco was done our family was anxious to get into the pool. Unfortunately for everyone the heater was broken, water was ice cold!! No warning at all is the most frustrating thing. We were told we would be credited back for our inconveniences but they never followed through with that. Asked multiple times but nothing was done. Not a chance we would ever stay here again

This venue worked well for our stay for a family wedding. Rooms were very clean, breakfast was well stocked and staff helpful. There were a few items that needed attention such as shower safety bar being loose. Good value for the price!