Hotel Casa Buenavista - Adults Only

Peaceful and cozy and safe I felt quickly at home. Close to extraordinarily beautiful beach never crowded. Two pools for convenience and privacy. Very delicious breakfasts. Family managed and always ready to answer questions or just check in. 5 star experience every day with mucho gusto!

I wrote to the hotel several times before our trip was to start. I got great answers back very quickly. Each email demonstrated their customer service intent. Unfortunately, on the day before we were due to arrive, I got very, very ill and was advised not to travel by my physician. I, of course, cancelled the booking and paid the full reservation amount (as I agreed to do when I made the booking). I turned the loss into my travel insurance company. The insurance company was extremely picky on the documentation they desired, and Casa Buenavista went way out of their way to assist us with our claim. Totally focused on great customer service - probably why the are almost a perfect 10 out of 10 on their ratings. We will definitely vacation there!!!! Highly recommend.

My wife and I were to go to Casa Buenavista in Playa Carillo, Costa Rica for a nice, restful vacation in a beautiful location. Unfortunately, right before we left on our trip, I got sick and was prevented from travel. I had trip insurance and the insurance company was SO picky about exactly what it wanted to prove the claim. I asked Casa Buenavista to jump through hoops that I thought were burdensome on them. They did everything I asked them to do, without hesitation or complaint. More, it was obvious that they really wanted to help me. Please note, they had already been paid for the stay - they were helping me because that is just who they are - kind, professionals. This was extraordinary assistance, and I wanted fellow travelers to know the quality of the people who own/run this hotel. I will be rebooking soon!

The property was exactly what we were looking for. We went to Puerto (Playa) Carrillo to enjoy the 3km long sparsely visited beach with good surf jumping and the walking it offered. Renting the bungalow meant good privacy and convenience for a restful 8 nights—we were able to make our own breakfasts & lunches, enjoy the outside shower, the king bed and the outside table and chairs. The property includes a pool which is clean & well-maintained. The grounds are beautiful with an assortment of flowers & fauna native to the area (the promotional pictures are accurate). A breakfast for an extra fee is served in the “clubhouse” overlooking the pool. We did avail ourselves of breakfast: it was delicious with a varied menu and generous servings served with a smile. ALL staff are pleasant & professional and willing to do almost anything to make your stay comfortable & memorable. Although we find this area very safe, our security was uppermost in the owner’s mind with a locked car park and a locked key pad to enter the property. This is a family owned-business and the owner’s are well-experienced in client-oriented service; they are on-site and not intrusive in any way. The beach is an easy 350m walk; parking at the beach is available. Local dining options include Villa Bosque, Soda La Plaza & El Colibri all of which we tried & recommend.

This family run boutique hotel was wonderful! Superb customer service/communication, great location, and clean! The two private pools have areas in the shade and sun. The rooms (we had the two bedroom apartment) are clean, with daily service. The breakfast was delicious each day (well worth the $) - lots of fresh fruit, toast with honey/marmalade and choice of 4 different substantial entrees! The hotel is within walking distance to Carillo beach, as well as 4 restaurants - all very good! Also, the hotel is not on the main road like some of the others! It was very quiet and peaceful at this location and nice parking area. The beach is not crowded like its neighbor to the north, Samara. We are very glad we chose this area rather than Samara.

We arrived mid-week and only ram into a few other guests. The owners and their family are very helpful and accommodating. We were given a full tour of the grounds and offered breakfast every morning which is completely worth the very fair price. Our room was comfortable, clean the outdoor shower in our king room was beautiful. Bedding was clean, comfortable and up-to-date. The room was cleaned daily. We loved that the location was just far enough away from the main road, but close enough to be at the beach in just a couple minutes. The pools are beautiful and we typically had it to ourselves. There's a full bar and even self serve coolers with drinks, beer and wine you are invited to help yourself to at anytime so long as you make a note on the chalkboard so you're billed accordingly. We loved everything here and will return should we ever return to the area.