Comfort Inn & Suites Carbondale University Area

The property was clean but not updated. There weren’t any hooks in the bathroom or a full length mirror. There were spots in the ceiling and knicks in the wood. When checking in, I explained that I would need to leave my luggage after checkout because my train was later in the afternoon. The clerk said it should be okay, but to mention while checking out. I asked for a note to be placed to avoid confusion, but it didn’t happen. The clerk who checked me out seemed to disagree with leaving me bags. I explained my discussion with the check in clerk. She asked a coworker and reluctantly placed the bags behind the desk. I didn’t think that I was asking a lot since I had already explained the matter, and was a guest in the hotel.

Coulda been better The customer service was great! The only issues we had were dirty sheets and the toilet was leaking water all over the floor. Other than that, it was alright

It served its purpose for one night the windows and walls are thin you can hear all the traffic all night or the other room. But the room was clean the breakfast was great the staff was so welcoming and kind. The pool was a nice little touch nothing fancy but enough to keep a child playing. The beds were very comfortable. There was a lady bug in the bathroom.