Hotel Punta Tragara

房間到晚上突然停電了，等了一個小時電工來説酒店的電路供應不過來，第二天跟前台説前台表示他們無能為力，一句道歉也沒有，一萬的酒店，就這樣。服務和體驗非常差，前台態度一副無所謂，給中國人的房型是最差的，花錢當大冤種。酒店的泳池6點就關了，8點後所有東西都關門了，什麼娛樂設施都沒有。 不會再來第二次。

酒店設施都很棒！美中不足以至讓我有點生氣的是，在離開酒店前往碼頭回sorrento，前台工作人員報錯港口號碼給我們，明明是21卻跟我們說是12，讓我們在離開capri的最後時刻要拔足狂奔去追船，這個失誤讓人感到失望！

平時基本不做酒店點評，但是這家因為點評的人不多，希望我的評價會對大家選擇酒店有幫助。訂酒店時，其實有些忐忑，擔心房間太小太舊（因為介紹沒有顯示裝修時間，並且套房面積顯示衹有38平方米）事實是，相當潔凈整潔（不輸我在羅馬住的23年才開的六善）並且面積有誤！實際上，每個房間分成上下兩層（一層起居室和觀景陽台；二層卧室、衣帽間和衞生間）空間足夠大，加起來大約有六、七十平方。島上的景觀無須多贅述，酒店因為在島的盡頭處，越過喧鬧的名店街，獨享一方的寧靜，非常適合休閑度假。更值得肯定的是這家酒店的服務，行李上下山，船票購買，出行時間安排，扔給前台，全部給你妥善安排，是一次美好的住宿體驗。

I loved the view, the swimming, the food and the staff. The front desk arranged an amazing boat charter for us for the day and the experience was incredible. The hotel is private, clean and elegant. We did have an issue with bees when we dined outside but it didn’t take away from the incredible pasta dish only found in Capri.

Took us back to an earlier era, which we enjoyed - amazing moonlight walk into town- over the Faraglioni, which I enjoyed painting - A true Italiano experience - beautiful suite from another era, & most lovely cliff hanging pool. The room was decorated from an earlier period, & the hotel reflected true italian decor -

We chose this hotel from the amazing photos on their website of the room category we selected. The cost was significant but we felt it was worth it when we booked it. We arrived and were shown to our room which was in the basement of the hotel. It looked NOTHING like the room category we had paid for. There were no full height windows and doors with unobstructed perfect sea views...instead there were small porthole like windows. We could see the water but a few windows were covered in part by trees because our room was so far beneath the hotel that we were in the trees(again, not even close to the all water, no obstruction views they advertised). The furniture was gross and cheap. They had a rusted chair in the bathroom. The porches were supposed to have chaise lounges on them. We got a tiny pair of cafe chairs with a tiny little table. We were so disappointed. We had been looking forward to this for a year. The lobby is also gross and outdated with random desks/tables/cords. The carpet is old and the stair carpeting is also old and dirty. The staff was WONDERFUL though...so nice and friendly and the service was great. The food was amazing. If they hadn't false advertised our room category, we would have really had a great experience. It is more like a 4 star hotel in terms of our room and the common areas....it is such a great property and they could make it amazing if they put a little money and effort into it. The service and food were 5 star quality but the rest was 4 star quality. And the prices were high 5 star prices.