Masseria Rifisa AgriResort

We arrived at the masseria stressed and tired after a long day travelling. The friendly staff that went above and beyond to help us relax and make our stay special. Clean comfortable rooms. Delicious food. Wonderful pool. Everything perfect.

Having asked for a room for two nights with half board, this establishment suggested that they had reserved a room for us and that we would have 1 day to accept their offer and make payment. However, after little more than 2 and half hours (unfortunately we were working and did our best to accept the offer as quickly as possible) it transpired that these jokers had already sold our room to someone else! What makes matters even more frustrating is that we had to cancel another reservation for something else so that we could accept the dates these guys had offered! At the end we’ve ended up with no where to stay and no plans in place - all because these liars encouraged us to book something that wasn’t even available to us in the end. Shoddy, unprofessional and outrageous behaviour from masseria who clearly show no care or courtesy to future guests. I can’t help but feel that we have had a lucky escape no going here!

Good location for visiting Lecce and the beaches in Salento. Good variety at breakfast, we only had dinner in the hotel one evening but the food was good quality and reasonably priced. Staff were friendly and helpful. Rooms were a good size with good AC. Would highly recommend the olive oil tour!

We stayed 3 nights at this large quiet estate. Secure parking on the estate itself. Modern rooms with minimalist design. Perfect hygiene. Friendly staff. Excellent air conditioning. Lots of choice for breakfast. Dinner on the first evening was disappointing (absent-minded waitress, dining room looked like monastery hall,..). Better service and food can be found at Oltregusto and Il vicino del barone where we went for dinner the following nights. In the weekend of 15 August, the hotel was fully booked and there was a shortage of loungers at the pool. The staff did do their best to find solutions for this. I would choose this hotel again for future stays in this region.

Sono rimasto profondamente deluso, dopo essere ritornato con una coppia di amici a cui avevo assicurato un bel soggiorno. La spa è piccola motivo per cui abbiamo deciso di non usufruirne, la piscina non riscaldata al punto giusto, non era piacevole. Cena discreta, dalle 22:30 nessuna possibilità di accedere al bar per un drink. Qualcuno del personale scortese, conto sbagliato.

Sono ritornata in questa masseria per la seconda volta, dopo aver regalato dei voucher. La seconda esperienza deludente, la camera rispetto alla prima più piccola( parliamo di nessuna differenza di prezzo)piscina riscaldata per modo di dire,non si stava per niente bene. Personale scortese, cena discreta ma con poca scelta. Abbiamo consumato degli extra , a causa di un loro errore siamo dovuti tornare per la differenza. Cosa aggiungere.....per scusarmi non ci hanno neanche " abbonato un caffè" bocciata Ho fatto una pessima figura con i miei amici