Noordhoek Village Hotel

Excellent 5 star hotel . Very comfortable rooms with everything you need in good working order . Room 12 has poor wi fi reception and should be avoided . Reason for only 3 stars is only breakfast . We spent the long weekend there. Over a weekend you want to relax and recharge your batteries . Breakfast should be until 11h00 and not 10h00 . The waitress ,Rachel, informed us at entering the breakfast room at 09h45 ,that the kitchen closes in 10 minutes . At exactly 10h00 the gas fireplace was turned off ,while other guest were also still finishing their breakfast. We were not offered coffee on arrival and when we requested coffee at 10h10 we were informed that the KITCHEN IS CLOSED . I was surprised that you need a full kitchen to make coffee. I would suggest that breakfast is separated from accommodation tariff . That will give Rachel the motivation to improve her service for the sake of a tip. The poor service at breakfast spoiled our breakaway. Rest of personnel very kind and helpful at reception . Please try to improve breakfast timing and SERVICE. Kind regards Dr Johan Keyter

We had an event at The Foodbarn and decided to stay at the Hotel. The staff are so friendly and professional and they made our stay just wonderful. Nothing was too much to ask - everyone was so helpful and accommodating. The food was great. Our rooms were perfect and our bathrooms even had underfloor heating.

The hotel is nice, rooms good and breakfast good but a hot water issue was not well dealt with and left us feeling that no one would sort out the problem. No real management. We arrived on Friday to no hot water in our rooms (x2). The on duty staff were alerted to this but gave no feedback until I enquired later in the afternoon again - the feedback was that they did not have someone who worked on a Friday evening and weren’t sure what the problem was - so no hot water. The following day I enquired with new staff on duty and was told that it was a little tricky on weekends to get people out - I mentioned that we had a wedding in the afternoon. Eventually the one receptionist suggested moving us to new rooms - thank you where we could show for the wedding!

Beautiful personal hotel in the heart of Noordhoek Village. The staff are incredibly friendly and obliging - nothing was too much trouble. The village itself is gorgeous; fabulous restaurants and interesting shops, and a wonderful market on Wednesday evenings. I will definitely be back.

Lovely location at one end of the "Village". Our room looked out onto the green and we were lucky to be there on a Friday when the whole area came alive with a market. The staff were helpful and friendly, but there was quite a bit of noise from other rooms and the restaurant downstairs. While we were there there was a persistent problem with the wifi, which was irritating, but will surely be fixed. The room was comfortable and clean - good shower and big bath. There were many families there, and it would be a good choice for youngsters.

This was our second visit to this wonderful hotel, set in the fabulous Farm Village. Everything about this place is first class and the staff are absolutely fantastic, from the Manager and his team to the lovely, friendly waitresses in the restaurant! Exceptional customer service, unrivalled location and superb rooms - I could not recommend this hotel more highly.