Gæstebruger
7. maj 2025
We visited today for afternoon tea and firstly the space is amazing, what a view! We were introduced to Zoe who immediately made us feel so welcome. At times the staff in some high end establishments can be uncomfortably formal but Zoe was warm, welcoming but most importantly hugely professional. Zoe talked us through how the experience would be and made recommendations on the menu and drink choices. The very best of staff anticipate your needs before you even realise you are going to ask for it ,you turn around and there it is- that was the service that Zoe provided today. I hope Zoe’s employers realise what a committed, hard working, professional and brilliant employee they have, you made our visit very special and because of this exceptional service, I can’t wait to return to stay at the hotel.
Oversæt