The Bay Hotel

A better location you won't find! Right on beach road with an amazing view, parking, walking a few steps to nearby restaurants, very efficient and friendly staff, shout out to Mandilizi he was simply amazing!😊

The Bay Hotel was recommended to us by a friend. The view - sea and mountain was spectacular. Great location with plenty of restaurants in the area for dinner or lunch. The room was lovely and comfortable except for what we think was a blocked drainage smell, even the lift had this awful smell. We reported this and was told they would look into it and maybe move us. Nothing was sadly done. Staff were very friendly, but breakfast was slow, waiting a long time to just get a coffee or order food.

I have been coming to The Bay for over 20 years. I am also a Village n Life Leisure Club Member. I was placed in a sea facing room for R12 000 per night. The room was at the edge of the hotel which backs onto restaurants and clubs. My wife and I did not get to sleep for a single minute of the evening because of the loud base coming through the walls. The DSTV was not working in the room, the phone was also not working, so we couldn't see how to phone reception or room service. There was no menu in the room so we didn't know what we could order. I walked to the reception to ask for a technician to fix the DSTV, all for a menu and order room service. When the two cheeseburgers arrived the patties were completely raw. When I approached management in the morning, I insisted on being moved to another room, which was done. The fact that management never even asks if they could give us a complimentary night is unacceptable. This is not what you would expect from a 5 star hotel. I can only imagine what international guests are saying about the hotel.

We loved our visit and stay at The Bay hotel. The food was very good. They were very helpful when I had health issues that needed attention. The staff were friendly and informative. When we come back to Camps Bay, they will be our preferred hotel.

The mattresses are hard as rocks. The receptionists refuse to give you more than one towel per person. The check-in and checkout associates do not read your ledger in it’s entirety and state you owe money in items you have already paid.

Very nice Location with a direct Access ( just cross the road) and a Great view to the Ocean. Nice Bars and Pool areas available.