Gæstebruger
23. august 2024
did read some negative reviews before i came however saw more positive so wasn't expecting the worse however when i arrived was shocked to see the state of the room we was put in which clearly had not been cleaned properly, after waking up the first night covered in bites decided to check the mattresses, to our shock was covered in black spots all over which i belive is from bed bugs, over the week i was being bitten more and more which is disgusting for a TUI hotel this should be sorted, and the bathroom floor was wet when we arrived clearly from previous people showering and not been cleaned. Overall the room felt dirty the entire time. Air con is €10 euros per night which when we first arrived didn’t buy as thought was ridiculous however with the heat it is needed and ended up having to pay for the entire week which should be advertised when booking so people can budget around this! The location is great being on the strip and it is never loud at night so cannot complain about that and staff were very nice just think rooms do need cleaning and furniture replacing when in states like the fridge!!
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