Cape Cadogan Boutique Hotel

Conveniently located in the shadow of Table Mountain, Cape Cadogan was cozy and comfortable with a marvelously friendly staff. The room and bathroom were spacious, with a balcony accessible by french doors that was relaxing at the end of a long day in this marvelous city.

Sorely disappointed with the hotel. The issues were individually not huge, but started in the beginning of our stay and in the aggregate piled up. - we checked in at 5:30pm. It is a boutique hotel with few rooms, but they kept us waiting for 45 minutes to take us to our room. Check out is 11:00am so it isn’t like we arrived when the rooms were being serviced. We had to follow up twice before they took our bags and again before they showed us to our room. - the room was nice, but smelled vaguely of smoke the entire time. I think it was coming through the windows? - the room also wasn’t very soundproofed. We were right at the top of the stairs and could hear people talking from 7am every day. - the fire alarms went off twice in the morning! No explanation. No apologies. - they advertised same day laundry and just said to put it in the basket. We did so, and then told the reception and asked if anything else was needed. They said no. However, when we returned at night, the laundry hadn’t been taken. They said we didn’t fill out the slip detailing the exact number of items (at every other hotel we stayed at this trip, they filled it out when doing the laundry. They also never mentioned it. - they advertised canapés at 6pm downstairs. By 6:30, we’d gone down a couple of times and there was nothing. They kept saying they were “almost there” and promised to call our room when they arrived. They never did. As above, none of these are individually huge (except the fire alarms pre 8am….). But for a 5 star hotel and paying double our prior hotels, we would have expected better service and details.

We loved our 2 nights at this beautiful and very stylish boutique hotel! Feels like staying in your best friend’s house. Lovely room with comfortable bed, huge rainshower, great bathroom ameneties and large balcony. Really liked the area with lots of nice restaurants close by but the hotel is on a quiet street so peaceful nights. Loved the little treats and honesy bar. Would stay here over and over again!!