Gæstebruger
5. marts 2025
On a positive note staff amazing! Nothing too much trouble unfortunately this was the only highlight! First of all arrived in room 101 to a padlock door, on checking room out it needed a total redecorate and a good clean. No mattress proctors. Side light held together with cable ties, 3 clothes hangers, Dark and dingy, headboard manky. The pool was clean however not enough seats for number of guests. Also to get a sun bed was impossible due to guests placing their towels and Sometimes not returning to late in the day! One occasion I walked down to the pool at 0700 and guess what no beds available even though pool wasn’t open until 0800 I did report this to receptionist however just Scruggs his shoulders. Whilst there a breakout of sickness and bad stomach happened this was reported to Tui rep who blamed it on humidity nothing was done to sanitise doors, surfaces etc I did not one cloth does all! Breakfast was good plenty choice also great service from the staff. Bar staff Tom and Elvis lovely people. I would not return.
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