Silver Sand Holiday Village

I don’t like giving negative reviews but OMG. The place is absolutely filthy- we booked a superior room, I dread to think what normal ones are like. I requested the bed linen be changed after 5 days, bathroom disgusting, expected things growing in the shower(I bought bleach to make me feel better) rarely hot water, no hair dryer- furniture mucky and ancient, two very dim lights and half of the plug sockets didn’t work.common areas and toilets awful, I could go on and on 😫😫. Positives are, bed was quite comfy and Anil and Tom can’t do enough for you, I don’t know how TUI can promote this place — BEWARE !!!

I will start on a positive. The staff were amazing. Elvis, Bob, Vinnillex, Ravi and Anil gave the best service and the only reason our stay was made better. The grounds and pool area were well kept. The room we were in I could only describe as abysmal ( this was the 2nd room we were in as the first 1 was even worst) The block we were in was called prisioner cell block H by some of the bits! There was no mirror in the bedroom to dry your hair. We had to hire a kettle and fridge that was disgusting The toilet was loose and leaked with mould in the shower cubicle. The light in the bathroom had no bulb and no sockets in there for a shaver etc. No shower gel provided either. We returned from a overnight trip to find dead cockroach. The floors were that bad we walked around and showered in flip flops. There is only a cold tap in the bathroom. The sheets were thread bare and there was no mattress or pillow protector. Although we understood this was India the standards were poor. When we return to Goa I will do better research as I am astounded that Tui recommend this hotel.

Love going here its location is the best place for the beach and restaurants. The staff including everyone down to the room boys are always very helpful special mention to Peter Andre and Darren who go the extra to sort any little problem can’t wait till 6th December when we return