De Alturas Resort

The poorest of poor service. Pathetic rooms, this should be better known as a budget hotel and no comparison to a 4 star. Dirty bathrooms, filthy linen, poor restaurant meals. You have much better hotels in the vicinity at similar prices. A BIG NO FOR THIS PROPERTY

Yes. Due to swimming area on entrance, entrance is not clean and un hygienic all day, room service is slow

Resort has been best. This was our second visit. Little bit disappoint bcoz pool is not working as baby was feeling excited for swimming. Overall best experience

Good service n good food. We are happy for this place n service. Staff was excellent. I can again visit this place

We came around 12 in the night on 24 may. Although the restaurant at the hotel was closed but still you will get the zomato delivery and restaurant's nearvresorts to be open till 4 in the morning. The stay was smooth and they will book the taxi to the airport but will rake an additional charge

I stayed there from 22 may to 25 may. My overall experience was disaster. I booked room we found pics were good but when we reached there it was all opposite to what we saw vThere was very bad smell in the room and it was very suffocating. Toilet was smelling like the public toilet. Shower door was completely broken and stuck. The furniture was broken. After seeing this we called customer care to cancel our booking and make a refund but hotel management refused saying once the payment is done it can't be cancel-led and we would not get a refund. They provided us with a different room but the condition was the same. There were cigarettec wrappers lying on the floor and in bathroom from previous visitors when we entered the room. Seems cleaning staff is not paying attention. Curtains were broken and hanging. Wc in toilet was broken and tilted. Pillow covers and bed sheets were dirty and seemed not changed for weeks. No power backup present at the property, electricity was fluctuating. Worst experience and waste of money.