Hotel Hacienda la Pacifica

Our stay here was quite pleasant. They offered us dragonfruit lemonade upon arrival and cold bottles of water upon departure. The pool is very nice and we were happy it gets the afternoon sun. The Junior Suites do get a bit of road noise though. We stayed here so we could be within a 45 minute drive of the Liberia airport. The property has a nice laidback vibe. The restaurant is very nice, high quality at a reasonable price.

This was a beautifully serene hotel. We loved the huge pool. The room had it all. We even had a really nice meal there. Oh and we enjoyed the numerous deer & agoutis very much. You might be wondering why, then, would I leave this poor review. Well I did something foolish: when I was simultaneously making several bookings for hotels, airfare & rental car back in March, I selected the wrong dates for this, and only this, hotel. When I realized my mistake, just a few days before our departure, I totally panicked. But then I figured oh well this is COSTA RICA after all, the land of hospitality & Pura Vida, some of the best customer service in the entire world, surely they will understand. Not at all. They just kept pointing to their policy. And it’s true I did not catch my mistake within 30 days. And ok I did receive an email, confirmation, but I did not open it. And I understand why hotels need to have policies. But I think they also need to consider EXTENUATING CIRCUMSTANCES. After pleasing my case to them, I ended up having paid for staying a night at La Hacienda when I was NOT EVEN IN THE COUNTRY and then ADFITIONALLY for the correct night when I DID stay there and I had a very nice time. I tried to get in touch with their finance manager to understand if the hotel was booked for that night in March (AKA did they turn away potential guests in March?- doubtful) but the hotel declined to give me that person’s contact information. It’s just a shame that they had many opportunities to take the highroad in this unique situation yet the hotel continued to point to this policy & show little empathy for my story. So when I return to CR I will stay elsewhere and I caution you of this hotel’s rigidity as you determine where to stay.

We very much enjoyed our stay in our cabin in the woods. Our air-conditioned room was beautiful with an old world charm. The pool looked lovely, although we did not have a chance to use it. We were greeted at check-in with an amazing frozen guava/pineapple and fresh peppermint drink. They have a very charming on-site restaurant where we enjoyed breakfast and supper. Don't miss Las Pumas Wildlife Rescue next door to it!

The only thing I would change is the breakfast - it’s the same each day, has no meat and does not vary. The grounds are lovely and fun to explore, there are animals throughout the grounds wild, which means you have to watch out for droppings. The staff were wonderful, super helpful, very flexible - I loved their lending library of books and the suites are incredible for the price. The pool is nice, although as it’s in the middle of a flat windy area it is hard to keep it clean so are often leaves and petals across it - it’s also only 1m depth at the minimum making it hard for children to play in it and hard for it to get warm. We really enjoyed the quiet and solitude and being able to park the car outside our suite, which save walking with heavy bags - not much you could do here without a car though.

We stayed just one night on our way to La Fortuna the first night we arrived in Costa Rica, as soon as we turned off the highway we were greeted with deer and there were many howler monkeys in the trees all around our room. Any time we were outside there deer, monkeys, agouti and many beautiful birds anywhere you looked, it was such an amazing experience. The rooms were very charming with high ceilings with wood beams and a sliding glass door out to your own patio with rocking chairs. There is a very nice large swimming pool and the grounds are very pretty. The restaurant had very good food and the included breakfast was delicious, they make their own bread and jam which was amazing. I would highly recommend staying here, we definitely will stay here again if we are ever back in Costa Rica.

We stopped on the way from manual Antonio for dinner on the way to Liberia airport for dinner. Worn out and exhausted from the drive, we had a lovely dinner in their main restaurant. Service and food were wonderful. I was sad we weren’t spending the night at their quaint inn versus the airport, but glad we know about it for next time. The hospitality in Costa Rica is amazing and this place proved that through and through.

We only stayed one night to raft in the area. The hotel was very beautiful with a very large pool in a setting of trees and grass. Saw some howler monkeys come through in the morning. Junior suite rooms were very comfortable and sleep 4 easily. Complimentary breakfast was very good with good variety (we had French Toast, American Breakfast, Costa Rican typical breakfast). All were very good. The homemade jam was excellent. Our server was a lovely Senora who did not speak English, but was fun to communicate using our limited Spanish. Was very convenient to RCR rafting, which was only a few hundred meters up the road.

Stayed here as a convenient stop on route,  but it exceeded our expectations. Although just off the main highway, Hacienda La Pacifica has a lovely setting. Its so quiet and tranquil, with our superior room more like a rustic cabin set amongst the trees. It was a good size and very clean and comfortable with a nice bathroom and large shower area offering plenty of hot water. There was a private terrace at the back with rocking chairs where we sat and watched an abundance of wildlife. There is an inviting, well maintained pool too. The restaurant is lovely,  with both inside and outside seating.  We enjoyed the included breakfast and had dinner here too, which was also very good with ample choice. Having the white tailed deer visit as we ate was an added highlight. The staff were also very friendly and accommodating. We're glad we found this place. Just a short walk away is Las Pumas animal rescue centre, which is well worth a visit. They do such good work and  we learned a lot from one of the rehabilitation staff who enthusiastically guided us around the facility.

We stayed here at the end of our trip due to its proximity to Liberia and the rafting companies. It seemed to be more oriented to Costa Ricans than other hotels we had stayed in. We enjoyed watching the deer and agouti in the grounds. The swimming pool was large and the grounds extensive. Rooms were fairly basic but clean and spacious. The restaurant service was friendly but very slow for breakfast. The food in the restaurant was generally good and juices were delicious. We had a few communication difficulties, but our fault obvs for not speaking Spanish very well. Hotel is handily positioned next to RCR rafting and on the main road to Liberia.