Eix Platja Daurada Hotel & Spa

The room is small and dark, lightning very poor, furniture very old and used, they didn’t make an effort to try and refurb a bit. All mirrors are oxidised around corners. Cleaning is good, the housekeeper deserves a medal for trying to make everyone feel welcome by greeting and smiling (the only one). The water from the shower comes out in the room therefore the door is all afected by the water and spliting off. Aircon is weak, if you stay still it does the job but if you move in the room it feels like a fan. Reception staff, no one smiles or greets (apart from the night receptionist on our arrival). We asked for late checkout, as they provide it, we were told different by different people, first a not possible, then try one day prior , try two days prior then try on the day to see if possible. From day one they knew it is a no, but none of them tried to put our mind at ease to say that they do provide luggage storrage and not to worry. It was just the NO and you do what you can. Everyone hardly speaks any english, just german, and if you don’t speak the language you have no chance at anything. Waiters around the hotel are pleasant and smiling but not all. And as a final review, there is one rule for one and one for others. One evening we were told vaping is not allowed on the terrace, but the people at two tables around us were smoking cigarettes i feel like laughing now, but this area? never again!

The hotel was clean and comfortable. Our room was spacious with two bathrooms a large living area, lots of mirrors, two balconies and a good sized wardrobe area. The receptionist, cleaning staff, bar and waiting staff were all friendly and polite. The views of the sea and pool area were lovely. The season was coming to an end during our late October half term stay but services and facilities were top notch.

This is the worst Hotel I've ever stayed in. I was woken at 1.30 in the morning by a couple who had been given a key to my room. I repeatedly ask to see the manager but he was not available. I have received no apology. This Hotel is not safe. This said the staff were very friendly.

Stayed here for 2 weeks, I will give you the good, the not so good and information. The good. Hotel is spotlessly clean, well laid out. Rooms cleaned every day, brilliant housekeeping staff. The pools are great and a short hop to the beautiful beach if that is your thing. The bad. Waiting staff in the bar area are dreadful, truly awful if you are English. This hotel is predominantly German which is fine, but don't expect to be treated the same as the German holiday makers, you won't be. They literally ignore you and pretend not to see you and just walk past, such a shame as the hotel is lovely. The place has no atmosphere. The evening entertainment is poor, but if you are just wanting somewhere quite where you will be ignored then it will be fine. Information: rooms are fine, yes a little dated but very comfortable with fridge, safe and balcony. The hotel is at the end of can picafort but it's a lovely stroll into the main area and takes no time at all. There is a stop for the Wally trolley right outside the hotel.

The hotel room is lovely, we booked a suite with sea view and balcony..lovely and spacious and immaculate. Hotel food (only ate 3 times here) very samey and not very hot. Now this is predominantly a German visitor hotel, which is fine , but no atmosphere..the entertainment was OK ish but not many taking part. Reception Staff and Housekeeping were amazing ..Service for drinks if your German OK, if your English tend to get ignored. Overall a pleasant hotel.

Really enjoyed our stay. Staff very good. Extra shout out to Housekeeping staff on floor 2 who were very good. Nice Hotel. Nice area. Breakfast could get a little busy at times. Hotel is in a great location Reasonably priced throughout the area.