Gæstebruger
31. januar 2023
My husband booked this hotel for a weekend as we had been away for a weekend in Rome, on arrival we parked and went up to check in, not sure if the reception person was new but he didn’t seem to know what he was doing and it took ages, we went to the room which didn’t look like photos, the balcony was filthy and was the furniture on it, the room was old and needed painting and general tidy, hardly any of the tv stations worked only a handful of Spanish but not even bbc world, unpacked went for a drink, stood for ages receptionist came over gave order he wandered off and started checking some builders in so we were just stood there for ages. Eventually for a drink from a girl who also didn’t seem to know where anything was. Had a drink and went to our room with a pizza! Next morning went for breakfast same situation no hot water so I could get tea, women had no clue, we’ve used your hotel a lot in spain so this was very disappointing especially as it was Valentine’s Day
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